Patient Services Assistant

Job Category - Environmental Services - Food Services

About Barwon Health

Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.

About the facility

Our major sites include University Hospital Geelong in Geelong's CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac.

About the role

As a Patient Services Assistant (PSA), your role is to work across all acute wards ensuring the effective provision of patient care in the assistance of nursing staff in the areas of patient welfare, comfort, hygiene and transport in order to achieve and maintain quality patient outcomes.

Duties of the role include but are not limited to:

- Provision of transport and couriering services of patients, wards and departments in line with relevant EBA and Barwon Health policy and procedures to ensure patient centred care is delivered and maintained
- Providing assistance under direction, once trained to a competent level, with patient restraint
- Provision and monitoring of quality meal services to ensure correct meal supplements are provided

University Hospital Geelong's PSAs work in a progressive centre and encourages a team environment. We are a passionate, supportive and energetic team that work cohesively together on all wards as relievers. We promote professional development in the workplace and as a team are focused on quality patient centred care.

Additional Benefits:

- Excellent working conditions with a high sense of job satisfaction.
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.
- Wide-range of professional development opportunities to enhance your career.
- Attractive salary packaging benefits. Living expenses capped at $9010 and meals and entertainment capped at $2650.

We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.

Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.

We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.

We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.

We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards.

If you need assistance with your application for this role, please email the Talent Acquisition team at talent.acquisition@barwonhealth.org.au with your preferred contact method and details, and we will get in touch with you.

Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance.

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