Customer Service Team Member

3 weeks ago

North Geelong, Victoria, Australia APCO Service Stations Full time
Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. with 25 sites across Victoria and NSW, APCO is leading the way in convenience food.

Our Cafe 24-7 brand sprouts ambience and innovation with our in-store cafes offering quality barista made coffee and fresh food all day and all night.

In 5 of our sites APCO has teamed up with the trusted IGA X-press brand to deliver the ultimate convenience, top up experience for our customers.

Console Operator - Night Shift Position

About the Role

Our customers are our number one priority in our business, we are looking for people who are passionate about our business and our customers.Our sites offer a fast paced work environment and our overnight shifts do not differ from this. You will be an all rounder from serving on the console, making coffee and cooking in the Cafe.

About YOU

You are able to work unsupervised and are an exceptional multi tasker

You have great problem solving skills , our business is a fast paced work environment and will require you at times to make fast decisions and think outside the box.

You have clear communication skills and the ability to talk with customers

You have a positive friendly attitude

You have high emotional intelligence, you are self aware, have internal motivation, are empathetic and have strong social skills

You have strong time management skills

You are adaptable and flexible, willing to take on new tasks and adapt to new processes

You have a passion for helping others

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