Technical Support Lead

2 weeks ago

Canberra, ACT, Australia Catholic Education Office Full time
Employment Type:Full-Time
Salary: $112,847 plus superannuation (based on skills and experience)
Eligibility: Australian Citizen or Permanent Resident
Start Date: Negotiable

About the Role

The Technical Support Lead supports the Service Delivery Manager in leading and managing the workload of a team of customer centric Technical Support Officers. This position ensures the provision of high quality and timely technical support to staff and students across the archdiocese. The Technical Support Lead oversees the daily operations of the service delivery function, providing leadership and support the service delivery team.

About Us

The Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) plays an integral role in education in the ACT and NSW, operating 56 Schools and nine Early Learning Centres (ELCs). The Catholic Education Office (CEO) provides corporate services to Schools and ELCs. The CEO includes seven Service Areas: Education and Performance Improvement, Catholic Identity, School and Family Services, Strategy and Special Projects, Finance and Infrastructure, Information and Communication Technology, and People and Culture.

Benefits and Opportunities

- Attractive remuneration package
- Access to salary packaging, including novated leasing
- 24 weeks of paid parental leave (maternity/adoption)
- Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)
- Support for professional development and study opportunities
- Access our People Wellbeing Program, Flourish

Qualifications

- Diploma or similar certification in Information Technology or equivalent industry experience.
- Current ITIL Foundation certification.
- Certified in or willingness to become certified in MS-900, AZ-900 and SC-900 fundamental Microsoft Certifications.
- Working with Vulnerable People (WWVP) and Working with Children's Check (WWCC) registrations.
- Driver's Licence.

Application Process

Applicants are required to submit a current resume and a cover letter that addresses the selection criteria as outlined in the Position Description.

The CEO is committed to workforce diversity and creating inclusive workplaces. We welcome applications from suitable candidates from all diversity groups to support our system of Schools and ELCs in delivering quality education outcomes for the students in our care.

For further information about the role and CECG, please visit the website.

If you have any questions about the recruitment process, contact the Recruitment Team Leader, on ************ or via email at ******************************

Back to job listing

  • Technical Support Lead

    1 week ago

    Canberra, ACT, Australia Catholic Education Full time

    Employment DetailsEmployment Type: Full-TimeSalary: $112,847 plus superannuation (based on skills and experience)Eligibility: Australian Citizen or Permanent ResidentStart Date: NegotiableAbout the RoleThe Technical Support Lead supports the Service Delivery Manager in leading and managing the workload of a team of customer-centric Technical Support...

  • Technical Lead

    2 days ago

    Canberra, ACT, Australia LMC Digital Pty Ltd Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from LMC Digital Pty LtdThe Technical Lead/Senior Developer will play a pivotal role in creating and driving the developer culture and practices within LMC Digital, setting a new standard for delivery on a diverse range of platforms and technologies. You will leverage your expertise in...

  • Technical Lead

    2 days ago

    Canberra, ACT, Australia LMC Digital Pty Ltd Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from LMC Digital Pty LtdThe Technical Lead/Senior Developer will play a pivotal role in creating and driving the developer culture and practices within LMC Digital, setting a new standard for delivery on a diverse range of platforms and technologies. You will leverage your expertise in...

  • Technical Lead

    2 hours ago

    Canberra, ACT, Australia Atturra Limited Part time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Location: Canberra, Australian Capital Territory, AU, 2600What you'll be doingWe are seeking a talented Operations/Technical Lead who excels in a dynamic environment, has a can-do attitude, and provides outstanding customer support.You will support a secure and robust...

  • Technical Lead

    3 weeks ago

    Canberra, ACT, Australia Atturra Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Location: Canberra, Australian Capital Territory, AU, 2600What you'll be doingWe are seeking a talented Operations/Technical Lead who excels in a dynamic environment, has a can-do attitude, and provides outstanding customer support. You will support a secure and robust...

  • Technical Lead

    2 weeks ago

    Canberra, ACT, Australia Atturra Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Location: Canberra, Australian Capital Territory, AU, 2600What you'll be doingWe are seeking a talented Operations/Technical Lead who excels in a dynamic environment, has a can-do attitude, and provides outstanding customer support. You will support a secure and robust...

  • Technical Lead

    2 hours ago

    Canberra, ACT, Australia Atturra Limited Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Location: Canberra, Australian Capital Territory, AU, 2600What you'll be doingWe are seeking a talented Operations/Technical Lead who excels in a dynamic environment, has a can-do attitude, and provides outstanding customer support. You will support a secure and robust...

  • Strategic Technical Lead

    6 days ago

    Canberra, ACT, Australia beBee Careers Full time

    Senior Technical StrategistDrive business success through strategic technical initiatives. Focus on reducing technical debt, enhancing data and application architecture, and developing internal support capabilities.Main Responsibilities:Deliver end-to-end programme management, ensuring alignment with strategic objectives.Establish and lead programme...

  • Technical Support Director

    2 weeks ago

    Canberra, ACT, Australia beBee Careers Full time

    Job DescriptionThe Technical Support Lead is responsible for supporting the Service Delivery Manager in leading and managing a team of customer-centric Technical Support Officers. This role ensures the provision of high-quality and timely technical support to staff and students across the organization.About the RoleThis position oversees the daily operations...

  • ServiceNow Technical Lead

    2 weeks ago

    Canberra, ACT, Australia beBee Careers Full time

    Technical Leadership and ServiceNow ExpertiseWe are seeking a seasoned Senior ServiceNow Development Manager to join our team. As a key member of our technical leadership, you will be responsible for overseeing software development projects, writing optimized code, and providing guidance to a team of software engineers.About the RoleJob Summary: The Senior...