Platform Engineer New Melbourne, Australia

We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 13 countries and continuing to expand globally, we're proud to move more people through better payment experiences.

Our Littlepay values:

- Trust and be trustworthy
- Embrace challenge
- Solve problems, together
- Deliver with speed and agility
- Be candid and kind

About the Opportunity

The Littlepay Platform Team provides tooling and support for our Engineering organisation, owns shared and fundamental infrastructure, and collaborates with teams for their DevOps and infrastructure projects. Reporting to the Platform Engineering Manager, you'll encourage and grow DevOps best practices across Engineering through tooling, vendor management, and support. You'll also work on and be on call for our base infrastructure across the platform, including the network, ECS runtime, PKI and RDS.

Key Responsibilities

This role calls for an enthusiastic engineer who can use their experience to:

- Support the Littlepay engineering function through tooling, guidance and education
- Maintain and improve cost-effective and scalable PCI-compliant infrastructure
- Build and maintain robust automated systems
- Write and maintain internal tools, services and documentation
- Join the on call roster for our platform
- Do a little grinding from time to time

About you

Core Skills and Attributes

- Programming and Scripting — any language, familiarity with Go, Bash and Java preferred
- The Cloud — strong cloud skills with any provider, AWS preferred
- Communication — we do a lot of communicating and strong written and verbal will be important
- Empathy — we're a service provider, so having high empathy for our internal stakeholders is a big deal
- A love of learning — we take learning and growth seriously and you'll need to be down with that

To complement the skills of our existing team members, we would be keen to hear from anyone with a background in any one (or more) of the following:

- Observability
- SRE
- Authentication and authorisation
- Scaling serverless cloud systems
- PKI

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You'll have access to:

- A high trust working environment, with usage of cloud collaboration tools like Notion, Slack, Miro, Gmail and Jira that help us work together effectively
- Harrison Assessments - our talent management provider that facilitates continuous professional development
- A variety of flexible leave options
- Superannuation contributions on all paid parental leave payments
- A company-wide paid day off
- Our flexible public holiday program
- Flexible (hybrid) working conditions
- Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
- Our generous employee referral program
- Mid-year, quarterly, and end-of-year corporate and team events and workshops
- Short-term remote working arrangements
- International travel opportunities (dependent on role)

At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully.

For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role.

We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences.

Our Recruitment Process

If you've been shortlisted for the role, you'll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you'll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer.

If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don't hesitate to let us know. Additionally, if you don't meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don't), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You'll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

If this opportunity interests you, hit apply We look forward to learning about you.

Littlepay are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

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