Employment Consultant 3/9/2025

PAY BANDING: $63k-$77k + Super + Salary Packaging

NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa

OPERATIONAL HOURS: Full-Time, Ongoing - business hours 9-5pm

LOCATION: Kwinana

About the Job

As an Employment Consultant, you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey, and help them overcome barriers to employment.

1. Develop and maintain relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks.
2. Assess job seeker skills, abilities, and identify barriers and intervention strategies.
3. In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers), and employment support activities.
4. Reverse market job seekers to achieve sustainable employment opportunities.
5. Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment.

Skills & Experience

You are self-driven, resilient, and experienced in Customer Service. You love a challenge, thrive in a dynamic pace, and have the ability to move agilely through your to-do list. Experience within the Employment Services sector is advantageous but not essential as we have a strong induction and support network to help you succeed.

- Strong communication skills and attention to detail in a fast-paced environment.
- Ability to use computer systems, with excellent data accuracy & note-taking.
- Build rapport and maintain relationships with clients, peers, and job seekers.
- Enjoy achieving KPIs – we aren't selling cars; we are securing meaningful work for vulnerable individuals.
- Hold a current NDIS Worker Screening check or are willing to obtain one.

Benefits & Culture

As a part of genU, MatchWorks is a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage. We operate solely for community benefit and reinvest back into the same communities in which our services are delivered.

genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day.

There are many benefits available when you work with MatchWorks, some of which include:

- Investment in you: In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs, and our internal jobs board.
- Commitment to staff health & wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- Increase your take-home pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- Employee Discount Program: Save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- Study Scholarship: All genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
- Focus on work-life balance: 13 days personal leave per year, paid parental leave, and the ability to purchase extra leave.
- Workplace Culture: Become a part of the MatchWorks family with a positive and collaborative workplace culture, recognition programs, and connections with new people who inspire, mentor, and lead.
- Employee Referral Program: Refer a candidate to work for us and, if successful, receive a bonus after they successfully complete their 6 month qualifying period.

If we still have your attention on this fantastic opportunity, here is a little more about us

At MatchWorks, we believe everyone deserves the opportunity to work. That is why every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives At genU, we're not all the same. And that's one of our greatest strengths. We draw on the differences in who we are, what we've experienced, and how we think. Because to live our values and to succeed in our vision, we must all be active in building inclusive communities.

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