Desktop Support Engineer
3 days ago
Gold Coast, QLD, Australia
Arsenault
Full-time
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Job Description
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Job Description
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· Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. /n
· Hands-on experience with Windows/Linux/Mac OS environments /n
· Good understanding of computer systems, mobile devices and other tech products /n
· Ability to diagnose and troubleshoot basic technical issues /n
· Familiarity with remote desktop applications and help desk software. /n
· Excellent problem-solving and communication skills /n
· Ability to provide step-by-step technical help, both written and verbal /n
· BS degree in Information Technology, Computer Science or relevant field /n
· Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus /n /n