Hybrid Customer Resolution Specialist

4 days ago


Council of the City of Sydney, Australia insurance & care NSW Full time

A public service organization in Sydney is looking for a Customer Resolution Specialist to manage and resolve enquiries and complaints from customers via telephone, email, or web. This role requires demonstrated experience in complaints handling, a strong understanding of regulatory compliance in the insurance industry, and a passion for providing quality service. The position offers a fixed-term contract in a hybrid work environment, alongside a competitive salary and various employee benefits.
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