Hybrid Customer Resolution Specialist
4 days ago
A public service organization in Sydney is looking for a Customer Resolution Specialist to manage and resolve enquiries and complaints from customers via telephone, email, or web. This role requires demonstrated experience in complaints handling, a strong understanding of regulatory compliance in the insurance industry, and a passion for providing quality service. The position offers a fixed-term contract in a hybrid work environment, alongside a competitive salary and various employee benefits.
#J-18808-Ljbffr
-
Customer Resolution Specialist
1 week ago
Council of the City of Sydney, Australia insurance & care NSW Full timeCustomer Resolution Specialist Summary: Receive, respond, manage and effectively resolve enquiries and complaints received by customers via telephone, email or web. Location: Sydney CBD - 12 months Fixed Term Contract as a Customer Resolution Specialist with icare - Hybrid working environment, office in Sydney CBD - Starting Salary Offering of...
-
Hybrid FinTech Dispute Resolution Specialist
3 weeks ago
Council of the City of Sydney, Australia GROW Inc. Full timeA leading Australian FinTech company is seeking a Dispute Resolution Specialist to handle complaint resolutions effectively. This role requires over 3 years in dispute resolution within financial services, focusing on customer satisfaction and timely outcomes. Candidates should excel in negotiation, communication, and teamwork. Benefits include extra leave...
-
Claims Specialist: End-to-End Resolution
3 weeks ago
Council of the City of Sydney, Australia GWA Group Full timeA leading Australian manufacturer is seeking a Claims Officer to join their Finance team in Sydney. This full-time role involves processing customer claims, ensuring timely resolution, and liaising with stakeholders. The ideal candidate will have strong problem-solving skills, effective communication, and the ability to manage multiple cases. This position...
-
Escalations & Resolutions Specialist
2 weeks ago
Council of the City of Sydney, Australia Plan Partners Full timeEscalations & Resolutions Specialist page is loaded## Escalations & Resolutions Specialistlocations: Melbourne Central Towers - Level 19: Adelaide - Level 23: Brisbane - Level 17 PP: Gosford - Henry Parry Drive: Chatswood - Level 11time type: Full timeposted on: Posted 3 Days Agojob requisition id: R8042As an Escalations and Resolutions Team...
-
Dispute Resolution Specialist
2 weeks ago
Council of the City of Sydney, Australia GROW Inc. Full timeCompany Description Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! So, who is GROW Inc? Founded in 2016, we’re the Australian FinTech success story solving major problems in the...
-
Customer Resolution Specialist
1 week ago
Sydney, New South Wales, Australia NSW Government Full timeCustomer Resolution SpecialistSummary: Receive, respond, manage and effectively resolve enquiries and complaints received by customers via telephone, email or web.Location: Sydney CBD12 months Fixed Term Contract as a Customer Resolution Specialist with icareHybrid working environment, office in Sydney CBDStarting Salary Offering of $129,464About the...
-
Customer Experience
4 days ago
Council of the City of Sydney, Australia Volkswagen Financial Services Australia Full timeA leading automotive finance firm seeks a Customer Experience and Resolutions Officer to manage external disputes and enhance customer service quality. In this role, you will be instrumental in resolving complaints, ensuring adherence to policies, and enhancing customer satisfaction. With a minimum of 3 years' experience in a similar capacity and a passion...
-
Customer Resolution Specialist
3 days ago
North Sydney Council, Australia Tempo (Aust) Pty Ltd Full timeCustomer Resolution Specialist – SolarFull-time | North Sydney | OnsiteTempo Energy is building one of Australia's most reliable residential solar and home energy programs, delivered through major national retail partners. As our installation volume grows, we're strengthening our capability to handle complex customer issues quickly, confidently, and...
-
Dispute Resolutions Specialist
3 weeks ago
Council of the City of Sydney, Australia Brighte Full timeOur mission is to make consumer energy resources (CER) affordable and accessible for everyone. Brighte is building the platform to enable and accelerate the energy transition by making it affordable, easy and less risky to buy and sell energy equipment. Our founder and CEO, Katherine McConnell, has been awarded Telstra Businesswoman of the year in 2020 as...
-
Dispute Resolution Lead – Customer Advocate
3 weeks ago
Council of the City of Sydney, Australia Brighte Full timeAn innovative energy solutions company in New South Wales is seeking a Customer Relations Manager to manage and improve the complaints handling process. You will ensure compliance with regulatory standards while driving operational excellence and enhancing customer satisfaction. The ideal candidate will have substantial experience in customer relations and a...