8/8/2025 Community Technology Support Officer

3 weeks ago


Adelaide, South Australia City of Port Adelaide Enfield Full time
The City of Port Adelaide Enfield (PAE) is a welcoming, liveable City: made by people.

PAE acknowledges that we are on the traditional country of the Kaurna people of the Adelaide Plains. Their cultural heritage, beliefs and relationship with the land are of continuing importance today.

With a diverse population of 139,000 residents, including families who have lived here for generations and more than a third of residents born overseas, we celebrate our differences while working together to create a dynamic, thriving, and connected city.

Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone's strengths. We provide excellent working conditions with job security, flexible working arrangements and support for professional development.

We currently have an exciting opportunity for you to join our Community Learning and Libraries Technology Team as our Community Technology Support Officer.

Key responsibilities of the position include:

1. Deliver high-quality customer service across libraries and community centres, ensuring inclusive and effective support.
2. Provide technology troubleshooting and advice for customers and staff, resolving or escalating issues as needed.
3. Support the delivery of programs and digital literacy initiatives, helping community members build skills and confidence.
4. Create and maintain documentation, including guides, training materials, and standard operating procedures.
5. Manage data and administration tasks, ensuring accurate records, compliance, and support for tech projects.
6. Contribute to tech operations and projects, including implementation, coordination, and collaboration across sites.

The successful applicant will have:

1. Strong customer service skills, with experience supporting diverse community members in a welcoming and inclusive manner.
2. Proven ability to troubleshoot and resolve technology issues, including both hardware and software, with confidence and clarity.
3. Experience delivering or supporting programs, particularly those focused on digital literacy or community engagement.
4. Excellent communication and interpersonal skills, with the ability to create guides, deliver training, and work collaboratively across teams.
5. Attention to detail in managing data and administration, ensuring accuracy, privacy compliance, and effective reporting.
6. Flexibility and adaptability, including the ability to work across multiple sites, handle evolving technologies, and take initiative on projects.

More information can be found on the Position Description located below.

This is a Level 3 position which has a current salary range of $85,842 - $92,318 per annum (plus Superannuation).

Confidential enquiries can be directed to Jaidyn Edwards, Technology Leader (Libraries) on 8405 6516.

To apply, simply complete the application process by clicking the 'Apply' button and attach your cover letter and resume.

The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.

We are committed to providing an accessible and inclusive workplace. We welcome a discussion around any workplace adjustments you may require.

#bettertogether #growandimprove #makeadifference

#J-18808-Ljbffr

  • Adelaide, South Australia Paxus - Technology + Digital Talent Full time

    Key Responsibilities- Lead end-to-end business and systems analysis for CRM implementation and data migration initiatives.- Conduct detailed systems analysis including functional gap analysis, data flows, and configuration dependencies.- Facilitate stakeholder workshops and elicit detailed functional and non-functional requirements.- Translate business needs...


  • Adelaide, South Australia Health Full time

    2025 SALHN Nursing and Midwifery OpportunitiesJob no: 890931Work type: Casual, Full time, Part timeLocation: Adelaide Metro SouthernCategories: Nursing/Midwifery, Public HealthYour opportunity to make a difference to the community, develop your career and be part of one of the fastest growing health networks in South AustraliaThe Southern Adelaide Local...


  • Adelaide, South Australia Aurizon Holdings Limited Full time

    - Account Management / Business Development 1Job Number: 682631 Work type: Permanent - Full Time Location: Adelaide Categories: Transport Operations & Logistics, Account Management / Business DevelopmentAbout the role:Aurizon is looking for a driven and experienced leader to help shape the future of our Bulk Central operations. Based in Adelaide and...


  • Adelaide, South Australia At Full time

    Executive Director Corporate Services – 8 month contract This is an exciting opportunity to provide strategic leadership and stability during a pivotal period for LGA.You will be responsible for financial management, oversight of programs and leading corporate strategies within LGA.We are seeking a strong, capable leader who can guide the organisation...


  • Adelaide, South Australia at Full time

    Executive Director Corporate Services – 8 month contractThis is an exciting opportunity to provide strategic leadership and stability during a pivotal period for LGA. You will be responsible for financial management, oversight of programs and leading corporate strategies within LGA. We are seeking a strong, capable leader who can guide the organisation...


  • Adelaide, South Australia at Full time

    Executive Director Corporate Services – 8 month contractThis is an exciting opportunity to provide strategic leadership and stability during a pivotal period for LGA. You will be responsible for financial management, oversight of programs and leading corporate strategies within LGA. We are seeking a strong, capable leader who can guide the organisation...


  • Adelaide, South Australia Civeo Australia Full time

    Overview Electrician | Prominent Hill SA | 8:6 BenefitsFamily/lifestyle friendly roster of 8:6 in a full-time position (flying from Adelaide or Port Augusta) $113k annual salary + 11.5% superannuation (paid on an equalised fortnightly basis) Food, accommodation, and on-site facilities (such as gyms, pools, etc.) provided on site Great company...


  • Adelaide, South Australia Civeo Australia Full time

    OverviewElectrician | Prominent Hill SA | 8:6BenefitsFamily/lifestyle friendly roster of 8:6 in a full-time position (flying from Adelaide or Port Augusta)$113k annual salary + 11.5% superannuation (paid on an equalised fortnightly basis)Food, accommodation, and on-site facilities (such as gyms, pools, etc.) provided on siteGreat company culture and...


  • Adelaide, South Australia City Of West Torrens Full time

    4 days ago Be among the first 25 applicants2 x Permanent part-time roles* Salary (Level 2 Officer): $72,966 to $79,205 per annum (FTE) plus superannuation - salary adjusted to hours worked Based at Hilton Car parking onsite What you'll do As the Community Facilities Officer you will provide professional and effective customer services and reception services,...


  • Adelaide, South Australia City of West Torrens Full time

    4 days ago Be among the first 25 applicants2 x Permanent part-time roles* Salary (Level 2 Officer): $72,966 to $79,205 per annum (FTE) plus superannuation - salary adjusted to hours worked Based at Hilton Car parking onsite What you'll do As the Community Facilities Officer you will provide professional and effective customer services and reception services,...