Quality and Safety Associate

1 week ago

Mackay Regional, Australia Mater Health Services Full time

Apply now Job no: 504112
Work type: Permanent
Location: Mackay
Categories: Administration

About the role

Mater Private Hospital Mackay is seeking applications for a Quality & Safety Associate. A permanent, full‑time capacity is preferred, however, part‑time applicants will be considered.

The Quality & Safety Associate (QSA) is responsible for activities as delegated relating to Quality and Safety Management across the hospital/service, which are essential to the licensing, service level agreements and contracts.

- Supporting the Quality and Safety Manager to implement quality and risk management systems, improve the effectiveness of the quality systems, monitor compliance, and support hospital managers in the implementation of improvement initiatives.

- Supporting the Quality and Safety Manager in incident and complaint investigation and management processes.

- Collecting and analysing patient safety and clinical outcome data to evidence for internal and external stakeholders the effectiveness of the quality and safety systems.

- Supporting the ongoing compliance to the National Standards and accreditation processes.

- Supporting the provision of education related to the NSQHS Standards, accreditation, consumers, quality and safety systems and tools.

About you

- Qualifications in a related discipline

- A clinical background and well‑developed computer literacy skills, with proficiency in Microsoft Office Suite (Desired)

Other information

This role will be performed with an expectation that hours are across 5 days, however, may vary depending on operational need. Mater recognises the importance of work‑life balance and can accommodate flexible work arrangements where possible.

Benefits

- Increase your take‑home pay with generous salary packaging options, including meal and entertainment benefits

- Grow your career with access to industry‑leading training and professional development through Mater Education

- Wellbeing support through our Employee Assistance Program and on‑site pastoral care teams

- Access a range of health and wellbeing services with a corporate discount on private health insurance

- Exclusive discounts across dining, retail, travel, accommodation (just to name a few)

- Stay active with unlimited access to discounted gyms via the Fitness Passport program

- Enjoy great food with reduced prices at our campus cafés and coffee spots

- Join Queensland’s Largest and Most Innovative Not‑for‑Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 29th October 2025.

Equal Opportunity Employer

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Child Safety

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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