Isurava Intake and Support Officer – Gold Coast
4 weeks ago
Isurava Program Team Leader – Gold Coast
About the role
Lead with purpose. Change lives with impact.
Our Isurava Program is designed to support young people at risk of disengagement, helping them build resilience, identity, and connection through camps, mentoring, and challenge-based activities. We’re looking for a passionate Isurava Team Leader to guide a small team and deliver this life-changing program across South East Queensland.
What you’ll do
- Lead the delivery of the Isurava Program, including residential camps, wilderness experiences, and structured mentoring.
- Supervise and support a team of Youth Support Officers, ensuring safe and consistent program delivery.
- Build strong, trust-based relationships with young people through mentoring and challenge-based engagement.
- Oversee participant safety by implementing risk and behaviour management strategies.
- Work closely with Intake and Support Officers and our First Nations Advisor to align delivery with each participant’s needs and goals.
- Ensure fidelity to the program model while contributing to ongoing evaluation and improvement.
What we’re looking for
- Minimum Diploma-level qualification in Youth Work, Community Services, Social Work, or related field.
- Experience supervising or leading staff in youth programs (residential, mentoring, or adventure-based settings preferred).
- Training in trauma-informed practice, youth mental health, and remote/wilderness first aid (or willingness to obtain).
- Ability to engage at-risk young people and manage group dynamics in high-challenge environments.
- Excellent interpersonal and organisational skills.
- Current Driver’s Licence and Working with Children Check (or ability to obtain).
- Flexibility to work overnights and weekends during program delivery.
- Experience working with Aboriginal and Torres Strait Islander young people in culturally safe ways.
- Desirable: Certificate IV+ in Outdoor Recreation or Experiential Learning
- Be part of a values-driven organisation that has been empowering young Australians for over 20 years.
- Lead meaningful work that directly impacts young people and their families.
- Join a supportive, passionate team committed to professional growth and wellbeing.
- Work across dynamic environments – from regional offices to outdoor adventure settings.
Full time | Location: Arundel, Gold Coast with some travel possible.
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