Customer Service All Rounder

5 days ago

Sydney, Australia Blacktown Workers Club Group Ltd Full time

- Work at one of the largest and most successful venues in WesternSydney

- Ongoing opportunities fortraining and development to help growyourcareer within the hospitality industry.

- Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.

- Above award rates

About Us....

By any measure, the story of Workers Lifestyle Groupis a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

Benefits

- Competitive casual rate above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually
- 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

About the Role....

In this All-Rounder role, your responsibilities will include, but not limited to:

- Building rapport with Members and Guests from diverse backgrounds
- Assisting Members and Guests with enquiries and requests
- Working in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and Keno
- Delivery of great customer service experiences accurately and efficiently; and
- Maintaining cleanliness of our service areas.

Requirements:

- Must be willing to work in smoking areas whilst wearing a face mask
- Previous customer service experience is essential
- Current RSA, RCG and ARCG qualification is essential
- Bar and gaming service experience is preferred
- Ability to work in a fast-paced environment
- Able to meet the physical requirements of the role including standing for long periods of time; and
- Excellent interpersonal skills.

Get to know us more at https://workerslifestylegroup.com.au/careers/

How to apply....

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.

If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.

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