Retail Roles Expression of Interest

Social Enterprise Retail Expressions of Interest

Family Life operates a number of opportunity shops and a warehouse, with the purpose of raising funds for the organisation, and enabling Family Life to provide quality services to children, young people and families within the community. The opportunity shops and distribution centre are supported by a team of dedicated volunteers and the social enterprise program is a key element of Family Life’s approach to building capable and supportive communities.

In such a fast paced and dynamic industry Family Life is always looking for great talent to work in our Retails Stores. If you are interested in working as a Retail Store Manager, Store Assistants or as a Casual Retail Assistant we would love to hear from you

Employment Type and Locations

Full Time, Part Time, Casual roles available across our Bayside and Mornington Peninsula Stores.

Our Ideal Candidate

This is an excellent opportunity to work with a well‑respected local not‑for‑profit who provides essential services to families in our community. It’s a chance for employees who are passionate about customer service and their community to make a difference. You’ll be joining a dynamic and friendly team and will be supported by collaborative and progressive management and colleagues.

If this sounds like the role for you, we would love to receive your application

Key Selection Criteria

- Demonstrated retail management experience, ideally in apparel or homewares.

- Demonstrated people management skills, including the ability to manage complex and challenging situations.

- Demonstrated stakeholder engagement skills, including strong verbal and written communication skills.

- Ability to implement successful sales strategies.

- Ability to run promotions

- Strong time management skills, with the ability to work effectively under pressure and manage priorities, targets

- Ability to embrace new technology to enhance productivity and effectiveness.

- Information technology skills, including proficiency in Microsoft Office suite, CRM and point of sales system.

Who We Are

Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.
We are known for our innovation, impact and whole‑of‑community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

Family Life operates a number of opportunity shops and a warehouse which are supported by a team of dedicated volunteers. Our Op Shops operate as a Social Enterprise, with the social purpose to engage and support the local community and the re‑use and recycling industries.
At Family Life, we are a values‑driven team. We embody the Family Life Way to deliver services and support to our clients that achieves growth for the communities that we serve.

How to Apply

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal.

For further information regarding the position please contact Sallyanne Greenwood, Social Enterprise Coordinator on (03) 8599 5433.

Our Commitment

Belong, Learn and Grow With Us as We Support Families and Build Stronger Communities

Our Employee Value Proposition (EVP) represents the unique benefits, experiences and opportunities that define what it means to work at Family Life. It reflects our commitment to fostering an environment where every team member feels valued, engaged and inspired to thrive.

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

Family Life is a recognised Employer of Choice. Work with us and be part of our supportive, people‑focused culture.

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