IT Network Engineer AU

3 weeks ago

Sunshine Coast Regional District, Australia ClearCompany Full time
Installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals hardware problems, as well as desktop applications.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activities under instruction-based activities at sites and from Remote Team.

• Ability to lift/move computer equipment weighing up to 50 lbs.

• Expertise in desk-side support and PC break/fix, including basic administration of Windows OS and Mac OS.

• Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Smart hand support for peripheral and networking hardware, including but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels under 'Smart Hands' capability.

• Ability to troubleshoot system and network issues using deductive reasoning and resolve issues related to end-user network cabling.

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

• Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN, and others.

• Excellent written and oral communication skills with clients and management, along with good people skills.

• Ability to work with deadlines, complete tasks on time, and work proactively with a sense of urgency.

• Bilingual (English & Local B2).

Items

- Console cable for CISCO and Silver Peak
- Full Internet-ready mobile
- Noise-canceling headsets
- TeamViewer, MS Teams, Putty, remote connection software, admin access to the laptop, RJ45 port on laptop

• Experience with ticketing tools (ServiceNow / Remedy, etc.) is an additional advantage

Benefits: $40/hr and $300/day

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