Care Manager

Join Bupa Aged Care and be at the heart of it in Willoughby

As Australia’s largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that.

- Subsidised select health insurance products for you and your immediate family

To discuss the role and our benefits contact Sudeepa Banerjee on sudeepa.banerjee@bupa.com.au/0403689837.

Embrace Bupa Willoughby

Bupa Willoughby is a modern care home set in a lush, leafy suburb on the Lower North Shore of Sydney. You’ll be close to the local community with neighbouring schools, churches, parks, Chatswood shopping precinct, local shops and transport links nearby. It consists of 85 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well‑being of our residents.

The heart of the role

As our Care Manager, you will work as part of a team of empathetic and caring clinical professionals. You will support the General Manager in managing and leading the delivery of person‑centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance, helping them to live longer, healthier, and happier lives.

Duties include

- Oversee the daily clinical operations of the care home

- Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education

- Review clinical incidents, complaints, and changes

- Lead compliance with AN ACC assessments

- Manage person‑centred care planning and evaluation for residents – including case conferencing with families and carers

- Prepare and conduct clinical governance audits

- Oversee medication management in accordance with resident needs and legislative requirements

- Liaise with allied health, medical practitioners, and other services to provide optimal resident care

The Benefits

- Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance

- VIVA Happier and Healthier – our employee wellbeing programme – live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.

- Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.

- Access to leading training and professional development – supported by our quality education team and expert clinicians with a commitment to clinical excellence

- Comprehensive induction and buddy programme – we set you up for success from the outset and ease you into your new role with support

- Be recognised and rewarded – Bupa Love Reward & Recognition Programme ensures that the gratitude of our residents and their families is passed on to staff who deserve it

What will you bring?

- Bachelor of Nursing with current AHPRA is essential

- Post grad qualification in aged care highly regarded

- Proven track record in delivering quality clinical care within an aged care or acute setting

- Excellent clinical assessment skills and care planning capabilities

- Highly effective communication, leadership, and relationship management skills

- An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Be at the Heart of It – your new team is ready to welcome you

Just so you know, everyone will be required to complete pre‑employment checks as part of the application process.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

*Eligibility criteria and conditions apply

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