Customer Service Officer
2 weeks ago
Overview
integratedliving operates a fantastic Customer Service Centre based in our new contact centre in Carrington. Looking for a customer service legend to join us for an exciting Permanent Part Time- 6 month adventure
Key Questions
- Do you have exceptional customer service skills?
- Can you sensitively take a compliant from a distressed person?
- Can you quickly and accurately record a brief summary of conversations in a database?
- Do you understand that some people need assistance, even when they are not having the best days?
Responsibilities
As a Customer Service Officer with integratedliving, you will be the first point of contact for information on services, packages, and all things integratedliving
Qualifications
- Availability to work Monday, Tuesday, Wednesday 9am-2pm
- The ability to problem solve and think outside the box
- Open to change and easily adaptable to an ever-changing industry
- Effectively and efficiently resolve complaints and feedback from clients
- Quickly and accurately recording a brief summary of conversations into a database
- Being kind and compassionate toward people that need assistance, even when they are not having the best day
- A role that will challenge your and give you the potential to grow a career in a stable industry want to hear from you
Benefits
- Tax benefits through salary packaging options as a not-for-profit organisation
- Regular hours to suit your work-life balance
- Professional development, employee award programs and career progression opportunities
- A career with purpose - the opportunity to make a real difference in the community and our client’s lives
- A safe and healthy workplace culture which promotes diversity and mutual respect
- Exclusive employee benefits & discounts with health and financial providers
- EAP support with 'no cost' access to wellness services
About Us
integratedliving is an industry-leading provider known for its approach to person centred care. We are committed to delivering optimal health and wellbeing outcomes for our rural, regional, and remote clients. Our culture is dynamic, we move quickly and provide services that allow them to stay home, where they want to be.
If you have the ability to problem solve, think outside the box and are adaptable to an ever-changing industry we want to hear from you
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