Engine Field Service Technician

7 hours ago


Toowoomba Regional, Australia Cummins Inc. Full time

Description

We are looking for a talented Field Service Technician to join our team specializing in Engine Repairs for our Service segment in Toowoomba, Queensland, Australia.

Responsibilities

- Diagnose and complete less complex repairs to engines at the customer’s site.

- Engage customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.

- Use specialized tools and follow documented procedures to diagnose and complete repairs, including identifying and preparing required parts and tools.

- Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.

- Complete required documentation, such as service worksheets, timesheets, warranty claims, and quality documents via handwritten forms or business system input screens.

- Identify additional service opportunities with customers.

- Complete training in line with skill and business requirements.

- Maintain service vehicle and tools for cleanliness and proper operation.

- Ensure adherence to all relevant Health Safety & Environmental (HSE) policies, procedures, and legislation, and report any issues/incidents to site management and supervisor.

Requirements

- Australian recognised Trade certificate (heavy or light vehicle)

- Apprentice trained engine technician (preferred)

- Experience as a technician in the service and maintenance of heavy diesel products

- Ideally possess engine rebuild and reconditioning experience or knowledge

- Hitachi, Komatsu & Liebherr experience highly desirable

- Solid diagnostic capabilities with the help of systems on computers

Qualifications

Cummins engine experience preferred. Ability to work in a team environment and also autonomously. Mining experience preferred. Positive attitude with good work ethic. Competent with Insite, and computer savvy. Good communication and understanding of safety.

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