Caretaker - Strawberry Hill

Overview

Position No: 001

Work Type: Fixed Term - Part Time

Location: Albany

Closing Date: 2025-10-03 5:00 PM (YYYY-MM-DD)

Job Description

The broad duties are to act as ambassador for the National Trust at Strawberry Hill at Barmup, support the volunteers in welcoming visitors, tours, Visitor Hub/Kiosk operation, and gardening, act as the first point of contact between Strawberry Hill and the National Trust, to ensure the place is secure and well maintained. Strawberry Hill has a large group of highly engaged volunteers who assist the National Trust in a range of activities – it is essential the caretaker supports the volunteers and acts as the key liaison, through the Visitor Experience Officer, between the National Trust and volunteers.

Key tasks

- Act as an ambassador for the National Trust

- Work with the volunteers to ensure there is a positive, welcoming visitor experience

- Ensure the place is open at the advertised hours and for other approved activities

- Ensure the buildings and grounds are maintained to a good standard and that basic property and grounds cleaning and maintenance is done

- Maintain security of the property and buildings

- Ensure the place is safe for volunteers and visitors alike and report any WHS issues

- Liaise regularly with the National Trust, provide reports as required, and monitor and report on issues as they arise

- Working closely with the National Trust team and the Visitor Experience Officer, assist with the recruitment, retention, training and recognition of volunteers

- Act as the first point of contact for community engagement programs

- Working closely with the Visitor Experience Officer, oversee the operation of the food and beverage service and report on operational matters and financials as required

- Working closely with the Visitor Experience Officer and the National Trust asset management team, liaise with tradespeople to oversee maintenance and repairs

- Working with the National Trust Garden Maintenance Officer and the Visitor Experience Officer, supervise the garden planting and maintenance program

- Assist with the scheduling of rosters for volunteers to welcome visitors, take tours, provide food and beverage service in the Visitor Hub/Kiosk, and assist in the garden

Selection criteria

Essential:

1. Sound working knowledge of building and grounds essential cleaning and maintenance services;

2. Demonstrated ability to work unsupervised;

3. Demonstrated ability to work with volunteers;

4. Demonstrated administration, financial and data reporting experience;

5. Demonstrated computer literacy, including the use of MS suite of software and Outlook in particular;

6. Effective communication skills;

7. C Class Driver's Licence;

8. National Police Clearance.

Desirable:

1. Previous experience in customer service, tourism or heritage environment.

Further information

Following an initial twelve month fixed-term contract, with a six month probationary period, subject to satisfactory performance and financial viability, a longer term extension may be offered.

Applicants found suitable, but not recommended for this vacancy, may be considered for subsequent vacancies at the National Trust for a period of twelve months.

The National Trust is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islander peoples, people with disabilities and people from culturally linguistic and diverse backgrounds to apply for positions which may suit within the organisation.

While the position is 0.8 FTE, full time will be considered.

The role is at Level 2.1 (Government Services (Miscellaneous) General Agreement (currently $975.84 per week).

Accommodation facilitation may also be considered (through a separate residential rental lease).

Application instructions

Applicants must address the selection criteria.

Applications must be marked private and confidential and sent to:

Enzo Sirna AM

Deputy Chief Executive Officer/Director Corporate Services

National Trust of Western Australia

4 Havelock Street. WEST PERTH WA 6005

Applications may be sent electronically to:

Enzo.Sirna@ntwa.com.au

Applications close 12 noon (WST) - Friday 3 October 2025.

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