Residential Care Worker

The position of Residential Care Worker works across a 24‑hour roster, which can include days, evenings, weekends, sleepovers, and active (stand‑up) overnight work.

About the role

MacKillop Family Services is seeking experienced Residential Care Workers to join our South Metro Out of Home Care (OOHC) programmes. These programmes provide residential care, home‑based care, lead tenant and case‑management support for young people with high and complex needs, as well as a therapeutically orientated programme for young people in protective placements. Our Residential Services offer safe and supportive accommodation for children and young people referred through the Child Protection system.

As a Residential Care Worker, you will play a key role in the day‑to‑day operations of the unit, which includes responding to the emotional and practical needs of young people, supporting their development and independence, and maintaining a safe and nurturing environment. Responsibilities include engaging in therapeutic care practices, completing household duties, and fulfilling administrative requirements.

We currently have multiple full‑time, part‑time and casual sleep‑over roster opportunities available across our South Metro Out of Home Care VIC (OOHC) programme. The position will report to the Residential House Supervisor. Our services span from inner‑seaside suburbs of Melbourne to the Mornington Peninsula.

Key Selection Criteria

- A Certificate IV in Child, Youth and Family Intervention (Residential and Out of Home Care) or another relevant qualification.

- Completion of four (4) additional mandatory competencies (Residential Care Skill Set).

- Demonstrated experience as a Residential Care Worker, supporting young people and children.

- Extensive knowledge of trauma and its impact on the development and behaviours of young people and children.

- A genuine interest in the wellbeing of young people, with the ability to demonstrate empathy in an open‑minded and non‑judgemental manner toward those in our care.

- Highly developed capacity for emotional self‑regulation, including maintaining consistent boundaries to provide safety, stability and consistency.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Shivaun O'Donnell on Shivaun.Odonnell@mackillop.org.au or on (03) 8687 7470

Maria Biggin on Maria.Biggin@mackillop.org.au or on (03) 8513 4235

Our offer

- Remuneration - Hourly Rate of $34.58 to $41.45 as outlined in the SCHCADS Award Level 2 or 3, depending on qualifications and experience.

- Salary packaging – We can help you maximise your salary packaging up to $18,550 per year, reducing the amount of tax you pay.

- Paid Training – Industry specific training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.

- Fitness Passport – A discounted workplace health and fitness program available to you and your family.

- Employee Assistance Program – Free access to a wide range of options supporting all aspects of life, including social, financial, physical, and mental health.

- Supportive Environment – Monthly supportive meetings with your direct manager.

- Sanctuary Organisation – MacKillop’s work is underpinned by the Sanctuary Model, an evidence‑supported, whole‑organisation framework that brings our values to life.

You must have

- Valid and current Driver’s Licence.

- Satisfactory Criminal History Check (paid for by MacKillop).

- Valid Employee Working with Children Check.

- Valid and current NDIS Workers Screening Check (for risk‑assessed/client‑facing roles).

- A minimum mandatory qualification of a relevant Certificate IV, along with completion of the four (4) additional mandatory competencies that make up the Residential Care Skill Set.

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio‑economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

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