Customer Operations Specialist

5 days ago

Mount Gambier, Australia Michael Page Australia Full time

- Gain exposure to customs, documentation, and compliance for career growth.
- Build strong customer relationships while resolving issues promptly.

About Our Client

This role is with a large organisation known for its expertise and excellence in the logistics industry. The company is committed to providing top-notch services and fostering an environment that encourages professional growth.

Job Description

- Manage end-to-end customer operations, ensuring timely and efficient service delivery.
- Collaborate with internal and external stakeholders to streamline logistics processes.
- Coordinate bookings and manage customer documentation accurately.
- Monitor shipment progress and proactively address any issues that arise.
- Provide exceptional customer support, addressing queries and resolving concerns.
- Identify opportunities for process improvements and implement solutions.
- Maintain compliance with industry regulations and company policies.
- Contribute to team goals by delivering results in a collaborative environment.

The Successful Applicant

A successful Customer Operations Specialist should have:

- Experience in a customer-focused logistics role within the logistics industry.
- Strong organisational and problem-solving skills.
- Proficiency in managing operational processes and documentation.
- The ability to work collaboratively and adapt to a fast-paced environment.
- A results-driven mindset with a commitment to delivering high-quality service.
- A continuous improvement focus and a desire to strive for growth.

What's on Offer

- Competitive salary package up to $80,000 AUD.
- Opportunities for career growth and professional development.
- Be part of a large organisation with a strong presence in the logistics industry.
- Work in a collaborative and supportive environment in Adelaide.

If you're ready to take the next step in your career as a Customer Operations Specialist, apply now to join our logistics team and make a meaningful impact

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