Security Officer
2 weeks ago
Security Officer - Gold Coast Light Rail
Date: 14 Oct 2025
Location: AU-QLD, AU
Business Unit: (AU) Protective Services
Are you a people-focused Security Officer with a passion for safety and customer service?
Certis is currently seeking professional and motivated individuals to join our team as Perm Part Time Security Officer on the Gold Coast. In this public-facing role, you'll be part of a large, supportive team helping to ensure the security and smooth operation of the local transport network.
Key Responsibilities
- Be a visible and approachable safety presence across rail environments
- Deliver outstanding customer service and assistance to the public
- Provide wayfinding and clear directional support
- De-escalate and manage conflict using a calm, problem-solving approach
- Support crowd control, access screening, and escorting duties
- Promote teamwork, professionalism, and service excellence in everything you do
- Maintain a high level of personal grooming and presentation
Qualification
- CurrentQLD Security Licence(Unarmed & Crowd Control)
- ValidDriver Licence
- First Aid Certificate with CPR
- Ability to obtain aRail Category 3 Medical Clearance (Included Drug and Alcohol testing)
- 24/7 availability for rotating shifts (primarily weekends)
- Strongverbal and written communicationskills
- A team-first attitude and aproactivemindset
Benefits & Culture
What We Offer:
- Friendly and inclusive environment
- Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.
Certis Security Australia Master License
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