Automotive Parts Interpreter

Overview

Interpret parts, process customer orders, dispatch products and parts; be the first point of contact for our customers.

Auto Parts Interpreter

NAPA is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector — and we’re accelerating. Our national network delivers solutions in trade, industrial, wholesale and mining, supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.

Why our team loves working at NAPA:

- Competitive salary plus incentives for outstanding performance
- Mon–Fri, weekend-free schedule for time with family and friends
- Commitment to your development with tailored career opportunities linked to your development plan
- Company-funded, professional uniform
- Team member discounts across GPC Asia Pacific brands including NAPA, Repco and AMX
- Inclusive workplace that values diverse backgrounds, cultures, abilities and experiences
- Support for working parents with meaningful policies including parental leave top-up
- Paid volunteer leave to support charitable/community involvement

About the role

The Parts Interpreter provides accurate technical parts support to trade, industrial and mining customers, leveraging automotive and mechanical knowledge. They assist customers with product information and advice, solve problems, provide solutions and use sales techniques. Customers benefit from strong relationships and exceptional service.

Duties include

- Interpret parts
- Process customer orders
- Dispatch products and parts efficiently
- Promote specials
- Arrange buy-ins
- Process customer credits
- First point of contact for customers (in-person and over the phone)
- Contribute to a culture of safety by prioritising safety and ensuring everyone goes home safely

Health and safety note

Role involves lifting, bending and climbing.

Who we’re looking for

- Strong parts interpreting knowledge
- Passion for providing exceptional customer experiences
- Ability to communicate knowledge clearly to customers
- Innovative and collaborative mindset
- Solution-focused problem solver
- Solid computer skills
- Comfortable in a fast-paced, dynamic environment as part of a high-performing team
- Commitment to workplace safety

Former GPC team members are welcome to apply. Send your CV to our Careers Team by clicking Apply.

To find out more about NAPA, please visit www.napaparts.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our brands include Repco, NAPA, McLeod Accessories and Motion Industries. We propel people forward.

With over 8,000 team members in Asia Pacific and 60,000+ globally, being part of Genuine Parts Company helps you grow. Learn more about our business at gpcasiapac.com.

Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community or creating an account to set up email alerts for new job postings that match your interests.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons.

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