Enrolled Nurse

Enrolled Nurse / Client Coordinator - Hervey Bay

- Location: [Hervey Bay-Queensland, Maryborough-Queensland, Australia]

Right at Home Central QLD is dedicated to providing compassionate, respectful, and high-quality holistic care across a range of services including Aged Care, Disability Care, Transitional & Palliative Care, and Hospital-in-the-Home to the Wide Bay Region of Queensland, Australia.

As we continue to expand our team, we are currently seeking an Enrolled Nurse to join our Hervey Bay office. This is a full-time role that will involve both office-based and fieldwork responsibilities.

At Right at Home Central QLD, we deeply value our staff, ensuring they receive the necessary support and supervision from a Care Manager, in alignment with their scope of practice as outlined by the Australian Nursing and Midwifery Board (if applicable).

The ideal candidate will possess the following qualifications and attributes:

- A strong passion for delivering client-centered care that prioritizes quality and compassion within a community setting.
- Exceptional communication and interpersonal skills, with the ability to connect and build strong relationships with clients and their families.
- The ability to work independently while contributing effectively as a collaborative team member.
- Strong organizational and time management skills.
- A commitment to continuous professional development.

We are seeking someone who demonstrates empathy, client-focused care, and respect for others. A dependable, relationship-oriented individual will thrive in this role, contributing to the strength and success of our team.

Key Responsibilities:

- Engage with clients and their families to assess their needs and establish trusting relationships.
- Conduct comprehensive assessments and develop individualized care plans.
- Provide nursing and in-home care services, including wound care, insulin administration, and medication management.
- Address inquiries and provide detailed feedback as required.
- Ensure all client documentation is completed accurately within Right at Home’s systems.
- Interpret and communicate relevant policies and procedures regarding health, aged care, and disability services to carers and staff.
- Ensure compliance with local, state, and federal regulations related to aged and disability care services.
- Implement and maintain operational systems, including Visual Care, and adhere to policies and procedures.
- Foster best practice standards in caregiver management and encourage ongoing professional development.
- Coordinate with the accounts department to ensure accurate billing in accordance with care plans.
- Ensure adherence to Occupational Health and Safety (OH&S) regulations.

Qualifications

- Enrolled Nurse (EN) with 1-2 years of experience in community nursing and current AHPRA registration.
- Alternatively, a Certificate III or IV in Aged/Disability Care with a minimum of 4 years' experience.
- Proven experience in aged care, disability, or mental health within a community setting.
- Strong understanding of Aged Care and Disability Standards, as well as consumer-directed care principles.
- Current First Aid, CPR certification, and National Police Check.
- Working With Children (WWC) check or willingness to obtain.
- A valid driver's license and access to a reliable car with comprehensive insurance.
- High level of computer literacy and proficiency with relevant software.
- Solid understanding of clinical governance and a commitment to continuous improvement.
- A positive, 'can-do' attitude with the ability to work effectively in a collaborative team environment.

Preferred Skills

- A dynamic and energetic personality with strong communication skills and a friendly, professional telephone manner.
- Ability to think critically and solve problems effectively under pressure.
- Skilled in multitasking with a keen attention to detail, maintaining composure and focus in fast-paced environments.
- Exceptional networking and consultation abilities to build and cultivate new referral sources and establish relationships with relevant external organizations.
- Outstanding customer service capabilities with excellent verbal and written communication skills.
- In-depth knowledge of home care services, industry guidelines, and best practices.
- Proficient in wound care, catheter care, and PEG feeding techniques.
- Strong understanding of NDIS services, policies, and guidelines.
- Excellent time management and organizational skills, ensuring efficient and effective service delivery.

The Ideal Candidate Will Implement Right at Homes Key Values

- Approachable
- Accountable
- integrity

How to Apply: If you are passionate about delivering exceptional care and meet the qualifications listed above, we would love to hear from you. Please submit your resume along with a brief cover letter outlining your experience and availability.

Join a team that genuinely values the work you do. Apply today

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