Parts Interpreter

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

At Volvo Group Australia you will contribute to the transformation of our company, the transport industry and society at large. You will play a crucial role in providing prompt, efficient, and customer‑oriented service within the Prestons dealership environment. The role of Parts Interpreter is to provide exceptional customer service within our retail operations, ensuring a seamless and engaging experience for customers seeking truck parts. As a pivotal team member, your mission is to not only facilitate transactions but also to create lasting impressions and foster relationships that contribute significantly to the success of our parts department.

Your responsibilities include but are not limited to:

- Elevate the retail environment through meticulous display management, ensuring our customers are informed about and enticed by current promotions.

- Cultivate and maintain customer relationships, both existing and new, through effective communication and a commitment to meeting their needs promptly and professionally.

- Handle the intricacies of sales transactions, efficiently generating sales invoices, processing credit returns, and managing purchase orders to support seamless operations.

- Undertake essential warehousing tasks, including sorting, ordering, and maintaining inventory accuracy to ensure the availability of parts for our valued customers.

- Uphold the highest standards of safety, environmental compliance, and workplace regulations, contributing to a secure and trustworthy environment for both customers and colleagues.

Work closely with your team within sales and machine maintenance, together you will contribute to VGA’s success and enduring commitment to our customers.

Who are you?

In this role, you will bring:

- Excellent customer service skills, accompanied by outstanding communication skills

- Strong trucks parts knowledge, preferably within a retail environment

- The ability to prioritise your workload and work effectively within a team environment

- Parts merchandising and warehousing skills would be highly advantageous

What’s in it for you?

- We care about our people, we are committed to making your workplace safe and facilitating a healthier lifestyle for our employees through flexible working arrangements and work‑life balance.

- Access for you and your family to free, anonymous mental health support through our EAP, Sonder

- Countless opportunities to develop and build your career and work globally or cross‑functionally.

- Opportunity to purchase an extra week of annual leave

- Generous parental leave policy including superannuation

Ready for the next move?

Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative minds in our field to leave our society in a better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

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