office manager

3 weeks ago

Coolum Beach, Queensland, Australia Sports and Spinal Physio Full time
06th May, 2025

We are looking for a leader to join our team as an Full Time Office Manager to help drive patient success at our Maroochydore practice

About us
Over the past 30+ years, Sports and Spinal Physio has evolved into one of the leading Allied Health Groups in South East QLD. With a focus on quality training, professional development and creating a culture where people love coming to work.

Our values are simple:

- Respect all,
- Be memorable,
- Collaborate and grow,
- Innovate for the future,
- AND show the love

At Sports and Spinal, your role as an Office Manager will be to oversee all administrative aspects of the day to day operations of the clinic. You will work on the front desk alongside your reception team, as well as in the back office with the Practice Leader (Physio in charge) to ensure all patient's expectations are exceeded.

We are looking for someone who:

- Can provide leadership and support to their admin team,
- Can oversee a range of office and administration responsibilities such as:

- greeting patients, answering phone & email enquiries, scheduling bookings,

- processing payments, invoicing third-parties, debtor management

- clinician diary scheduling, organising GP visits, actioning referrals

- admin team rostering, training, performance managing

- clinic stock ordering, updating databases, producing reports, and general cleaning

- Is comfortable in a hands-on role, being the first point of contact for patients on the reception desk,
- Demonstrates exceptional organisational, time management and problem-solving skills,
- Strives to always look at how to improve the way we do business,
- Has experience with Hi-caps and/or medical software (Gensolve preferred)
- Possesses office/practice management experience (Medical/Allied Health preferred),
- Available Monday through Friday

Benefits and Perks

- Working with a passionate multidisciplinary allied health team,
- Ongoing mentoring and development sessions with all Office Managers in the Sports and Spinal group,
- Specialised support from our in house shared services team, in HR, Finance, Marketing, IT and Systems,
- Dedicated time away from the front desk, to complete managerial reports, rosters, and meetings,
- Staff discounts to access our entire range of services,
- Attractive remuneration based on experience with annual performance reviews & quarterly bonuses,
- Pet Leave Policy because pets are family,
- Employer funded parental leave policy,
- Group & Team social events.

If this sounds like the role for you, please apply now

To learn more about us, please head to our website: https://www.sportsandspinalphysio.com.au/

Apply For Job

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