3 Days Left: Analyst, KYC Services

Create your best future and join Group Customer Operations as a KYC Analyst.

- 12 month max term contract

- Sydney based role

- Hybrid role, 2 days in office

What’s the role?

The KYC Team is responsible for reviewing client files in accordance with local regulatory requirements and Westpac's Global Standards to facilitate the business’ KYC obligations. This role is part of the Customer Lifecycle Management Operations Hub and works directly with the Customers, Business, other Operational Teams and Financial Crime Compliance.

Main Accountabilities / Responsibilities

- Customer Due Diligence & Compliance: Prioritize onboarding and periodic reviews, conduct KYC analysis, and collaborate with Business Units, Clients, and Compliance teams to gather and assess documentation.

- Policy & Process Adaptation: Stay updated with AML policies and procedures, contribute to change initiatives, and ensure procedures are accurate and current.

- Team Collaboration & Communication: Engage in team meetings and stand‑ups, support cross‑training, and maintain consistency across peer groups and Operations teams.

- Risk & Issue Management: Escalate issues appropriately, understand the risk environment, contribute to risk mitigation efforts, and ensure accurate reporting in AOM and IORAF platforms.

- Continuous Improvement & Development: Identify system/process enhancements, own delivery plans, manage personal training needs, and participate in ad hoc projects and industry initiatives.

What do I need?

- Qualifications & Experience: Degree preferred with 2–3 years of KYC/AML experience in banking; AML/KYC certifications are a plus.

- Regulatory & Product Knowledge: Strong understanding of KYC/AML across various financial entities and jurisdictions; familiarity with corporate and institutional banking products.

- Risk & Compliance Awareness: Control‑focused mindset with solid grasp of regulatory and reputational risks.

- Skills & Attributes: Detail‑oriented, analytical, organized, and capable of prioritizing tasks in a fast‑paced environment.

- Communication & Teamwork: Confident communicator with strong interpersonal skills; able to work independently and collaboratively across teams and jurisdictions.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates

- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

- Tailored learning and development opportunities to help your grow your career within the bank.

- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

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