▷ (28/9/2025) Retail Supervisor

Supervise daily front-of-house retail operations to ensure timely service and a welcoming environment

Ensure customers receive prompt and courteous service and assist with resolving complaints or special requests

Plan rosters and daily work schedules, and assign staff to duties to optimise service flow

Lead, train, coach, and mentor team members; participate in recruitment and performance reviews

Provide guidance to staff on handling complex sales situations and customer needs

Oversee inventory control, check stock levels, and manage ordering of retail goods and packaging supplies

Ensure pricing and product displays meet branding and compliance standards

Enforce hygiene, workplace health and safety, and security procedures at all times

About You

To succeed in this role, you’ll have:

At least a Certificate III/IV in Retail, Hospitality, or related field

Minimum 1–3 years of experience in a supervisory or senior retail/hospitality role, preferably in a bakery, café, or food retail setting

Strong communication and team leadership skills

Passion for customer service and a proactive approach to problem-solving

Ability to manage multiple priorities during busy periods

Knowledge of food safety regulations and OH&S procedures

About Company

C & P Business Group Pty Ltd trading as a Tas’s Bakery, a much-loved local gem in the heart of Dunsborough, is seeking a dynamic Retail Supervisor to join our team on a full-time basis. We pride ourselves on delivering freshly baked goods, gourmet pies, artisan breads, and excellent coffee to locals and tourists alike. As we continue to grow, we are looking for a hands-on supervisor to lead our front-of-house operations with energy and excellence.

This job is posted from Workinitiatives platform.

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