Control Room Operator

4 weeks ago

Newcastle, Australia Certis Full time

Select how often (in days) to receive an alert: CREATE ALERT

The principal objective of the Control Room Operator is to use the CCTV system to efficiently manage incidents and anticipate threats by utilising both live and recorded camera footage.

Key Responsibilities

- Complete all computerised logs and incident reports, ensuring that all relevant information isrelayed to the appropriate persons
- Conduct regular preset and manual patrols of the monitored area
- Identify and prevent illegal and/or inappropriate behaviour, which has thepotential to alarm or heighten the risk to members of the general public
- To assist council and Police with the management of emergency situations asrequired
- To control access to site
- To monitor council and security two-way radios

Experience

- Previous CCTV monitoring experience will be highly regarded
- Ability and experience writing detailed incident reports
- Experience using access control systems (Gallagher will be highly regarded/advantageous)
- Experience using CCTV software (Genetec will be highly regarded/advantageous)
- Experience working in corporate environment
- Experience working in a team environment

Qualification

- Current Security Licence + Monitoring Subclass
- Certificate II Security Operations
- Gallagher Systems Administrator Certification (desirable)

Skills

- Superior communication skills both written and verbal
- Basic computer literacy skills

Benefits & Culture

- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

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