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Club Duty Manager
1 month ago
Southport Sharks is seeking an experience Club Duty Manager to join our team. This opportunity will consist of full-time night shifts.
As a Duty Manager, this full-time opportunity involves night shifts, where you'll lead the way in ensuring smooth operations, exceptional customer experiences, and a safe, welcoming environment for all that enter Southport Sharks.
Additionally, a Duty Manager will:
- Lead the team during night shifts and oversee operations.
- Handle customer inquiries and resolve issues quickly.
- Ensure a safe, secure, and welcoming environment.
- Manage security, emergencies, and compliance with liquor and gaming regulations.
- Complete nightly operations and entertainment reports.
- Safeguard club assets like cash, tills, and safes.
- Act as Chief Fire Warden during emergencies.
Required Skills & Experience
- Experience as a Clubs Duty Manager is advantageous.
- Management or supervisory experience in the hospitality or clubs industry.
- Proficiency with cash handling.
- Outstanding customer service skills and the ability to handle patrons professionally and courteously.
- Personable and trustworthy with staffing matters.
- Working knowledge of Keno, TAB, and gaming machine operations.
- Thorough knowledge of the QLD Liquor Act, Gaming Act, Food Safety Act, Fair Work Act, Anti-Money Laundering and Counter-Terrorism Financing Act, Club Industry Award, and other legislation relevant to licensed venues.
The Perks
- Attractive salary
- Meal card allowance
- Free gym membership and parking
- Discounts on food, beverages, and Accor accommodation
Experience as a night-time Duty Manager in similar-sized clubs in South East Queensland is a big advantage
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