Fundraising and Community Engagement Officer

Fundraising and Community Engagement Officer (QLD)

Details Location: Queensland Company: International Aid & Development NGO Position: Permanent, Full-Time

Who are we?

Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of race, political affiliation, gender, or belief.

Established in 1984 in response to famine in Africa, Islamic Relief has grown into a respected aid agency providing disaster relief and supporting the sustainable development of vulnerable communities in over 40 countries.

Islamic Relief Australia (IRAUS) is part of the global Islamic Relief family . With an annual turnover of approximately $15 million, IRAUS employs around 20 staff and 150 volunteers nationally to deliver humanitarian, development, and welfare projects both locally and internationally.

The Fundraising and Community Engagement Officer will play a vital role in growing Islamic Relief Australia’s presence and impact across Queensland.

This position focuses on grassroots fundraising, community relationship-building, strengthening partnerships, and volunteer development to expand donor reach, diversify income streams, build brand trust, and increase income and awareness through innovative, community-driven initiatives.

Key Responsibilities

- Plan, deliver, and grow regional fundraising initiatives and campaigns through events, collections, and partnerships with mosques, schools, universities, businesses, and community groups.
- Lead and support volunteer-led peer-to-peer fundraising, empowering communities to run their own initiatives.
- Represent IRAUS at community events and key campaigns (e.g. Ramadan, Qurban, Charity Week), ensuring compliance with fundraising standards and expanding into new regional areas.
- Recruit, train, and support volunteers to actively represent and fundraise for IRAUS, ensuring their effective engagement, participation, and retention through a structured volunteer program aligned with the organisation’s mission and values.
- Strengthen donor relationships through consistent engagement, appreciation, and data-driven insights, ensuring accurate record management and a high-quality supporter experience aligned with Islamic Relief’s values.
- Build and maintain partnerships with community leaders, mosques, schools, universities, businesses, and like-minded organisations to expand IRAUS’ outreach and support.
- Promote IRAUS’ humanitarian and development work in local communities while coordinating with internal teams to ensure consistent messaging and effective engagement.
- Manage fundraising administration, materials, and reporting while ensuring compliance with financial policies, Charity Law, data protection, and fundraising regulations.
- Support the regional fundraising strategy through accurate record-keeping, performance reporting, and other reasonable duties as required.

Skill Requirements

- Experience working or volunteering in a fundraising, community engagement, or customer-focused role.
- Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong interpersonal and communication skills – able to engage confidently with a wide range of stakeholders.
- Excellent organisational skills with attention to detail and reliability.
- Sound numeracy and data entry skills.
- Knowledge of and connection to the local Queensland community, including mosques, schools, and community groups.
- Ability to work both independently and collaboratively within a team.
- High motivation, energy, and commitment to the mission of Islamic Relief.
- Understanding and use of social media platforms (Facebook, Instagram, X, TikTok) for engagement.
- Flexibility to work evenings, weekends, and travel across the state for events and collections.
- Current Australian driver’s licence and access to a vehicle.
- Respect for and alignment with Islamic Relief’s humanitarian values.

For more information, please refer to the attached Job Description

Only short-listed candidates will be contacted.

Applicants must have the right to work in Australia.

Islamic Relief is a child-safe organisation committed to the protection of the people we serve. Our recruitment and selection procedures are designed to ensure we only recruit people who are suitable and aligned with our standards on the safety of children and protection from sexual exploitation and abuse.

All appointments are subject to appropriate background checks and screening.

We promote diversity and equality in all our practices. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

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