Customer Support Coordinator

3 weeks ago

Cairns, Queensland, Australia pyramid8 Full time
Reference: P8JOB5848 |Specialist area: Customer Service |Sector: Construction

Pyramid8 are delighted to be supporting an employee owned, friendly establishment, who actively encourage development to promote employees internally. They are a fun and friendly organisation, they are looking to recruit passionate and driven Customer Service Coordinator to join their growing team in Normanton.

The successful candidate will be working closely with 4 other administrators within a small team ensuring a high level of administrative support to the Customer Experience / Sales Team. You will provide a consistent point of contact for a number of dedicated customer accounts. You will liaise with customers and other departments to provide timely solutions to effectively meet the needs and criteria of the customer.

Duties

- Managing enquiries via telephone and email bring will be the initial point of contact
- Liaising with all relevant departments to ensure all updates or queries are reported
- Co-ordinating and administering the central admin email account,
- Co-ordinating machine breakdown support and booking in appointments on the relevant systems.
- Updating customer records and dealing with queries in relevant departments
- Building rapport and developing relationships with your client base ensuring customer needs are met.

Skills

- Previous experience in carrying out administrative tasks,
- Excellent time management and organisational skills.
- Confident in working with clients both via, e-mail, phone and video calls
- You must have exceptional customer service skills, with experience in call handling.
- The company offers a development plan and therefore suits the perfect candidate wanting to expand and further their career goals.

This is an office-based role, which offers free onsite parking. The working hours will be between 8am – 5:30pm with an hour's lunch break (30 minutes paid + 30 minutes unpaid).

You will receive full training, which includes a training & development plan

#J-18808-Ljbffr

  • Customer Service Coordinator

    1 week ago

    Cairns, Queensland, Australia Regis Aged Care Pty Ltd Full time

    There's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after. Real impact isn't measured by numbers, it's felt. And making a meaningful difference today means improving aged care for tomorrow. With a...

  • Customer Service Coordinator

    1 week ago

    Cairns, Queensland, Australia Regis Aged Care Pty Ltd Full time

    There's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after. Real impact isn't measured by numbers, it's felt. And making a meaningful difference today means improving aged care for tomorrow.With a...

  • NDIS Supports Coordinator

    7 days ago

    Cairns, Queensland, Australia Spinal Life Australia Full time

    NDIS Support Coordinator – CairnsSpinal Life Australia is a non-profit organisation that provides expert knowledge, specialist therapies and supports tailored for people with spinal cord injuries and other physical disabilities. We're the largest provider of support services to people living with spinal cord injury in Australia.We are currently looking for...

  • Customer Service Coordinator

    2 weeks ago

    Cairns, Queensland, Australia Regis Aged Care Full time

    and requirementsReal impact you can feel good aboutThere's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after. Real impact isn't measured by numbers, it's felt. And making a meaningful difference today...

  • Customer Service Coordinator

    1 week ago

    Cairns, Queensland, Australia Regis Aged Care Full time

    and requirementsReal impact you can feel good aboutThere's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after. Real impact isn't measured by numbers, it's felt. And making a meaningful difference today...

  • Support Coordinator

    2 weeks ago

    Cairns, Queensland, Australia Community Solutions Full time

    Full-time permanent position in CairnsIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunity to up-skill and growAbout UsCommunity Solutions Group makes a difference in people's lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused...

  • Support Coordinator – Cairns

    4 weeks ago

    Cairns, Queensland, Australia Kanda Group Full time

    Business Commitment | Ongoing Support CoordinationNavigation Services | Get future ready for a career in Navigation ServicesPermanent Full-Time role based in Cairns | Flexible working arrangementsWe're growing Due to continued business expansion, we're excited to be adding a new member to our Support Coordinator team at ASC. This is an essential role where...

  • Support Services Coordinator

    1 week ago

    Cairns, Queensland, Australia beBeeSupport Full time $65,065 - $85,131

    Job Title: Support Services CoordinatorWe are seeking a highly organized and detail-oriented individual to join our team as a Support Services Coordinator.In this role, you will play a vital part in supporting our Guardianship program by maintaining office database systems and data entry for client-related information. You will also provide administrative...

  • Creating Connections: Support Coordinator Opportunity

    1 week ago

    Cairns, Queensland, Australia beBeeCoordination Full time $60,000 - $80,000

    Support Coordinator RoleWe are seeking a Support Coordinator to join our team. The ideal candidate will be passionate about supporting individuals to achieve real, positive change.Key Responsibilities:Guide participants in implementing their NDIS plans, ensuring they understand their options to make informed choices.Coordinate the implementation of these...

  • Senior Family Support Coordinator

    2 weeks ago

    Cairns, Queensland, Australia beBeeSocial Full time $55,000 - $82,500

    Our school is a vibrant and inclusive primary school located in a region of exceptional natural beauty, surrounded by the Great Barrier Reef and tropical rainforests.About The RoleAs a Senior Social Worker, you will lead case management coordination and leadership, supporting students with diverse needs and their families through a comprehensive...