[Urgent Search] Solution Advisor Associate

4 weeks ago


North Sydney, Australia SAP SE Full time

Overview

Solution Advisor Associate - SAP Academy for Customer Success - Sydney (Hybrid)

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we/'ll bring out the best in you. We/'re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what/'s next. The work is challenging – but it matters. You/'ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What/'s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What we offer

We help the world run better. Our company culture focuses on helping employees enable innovation by building breakthroughs together. We emphasize learning and development, a collaborative environment, recognition for individual contributions, and a variety of benefit options. Apply now.

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.

Who You/’ll Become

A Solution Advisor works closely with customers and prospects to identify and solve business challenges and meet strategic objectives using SAP solutions. As part of the sales team, the Solution Advisor is the subject matter expert for functional and technical knowledge within the sales cycle. Responsibilities include deal support through discovery sessions, executive meetings, presentations, and software demonstrations that communicate SAP/'s value proposition. The role also involves participation in marketing events, Design Thinking sessions, and collaboration with the broader sales team to identify whitespace opportunities at existing accounts.

What You/’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

- Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
- Participate in experiential learning opportunities with colleagues from around the world and acquire a wide variety of business, industry, and SAP solution skills while working with emerging and cutting-edge technologies.
- Receive on-the-job training under the mentorship of a senior Solution Advisor while working with customers to gain real-world experience and learn to guide customers through their Digital Transformation journey.

The program will enrich your knowledge of SAP and provide professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high-impact and engaging software demonstrations that demonstrate SAP/'s value relative to competitors. You will also provide demand generation support through marketing events and deal execution support by responding to RFPs.

Solution areas focus:

SAP SuccessFactors (Human Capital Management - HCM) – Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

SAP Supply Chain Management (SCM) – Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

What You Bring

- 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
- Technical and business process knowledge, with strong problem-solving skills to support solution delivery and operational efficiency using relevant technologies and tools.
- A cooperative and productive approach to working relationships, internally and externally.
- A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
- A resilient mindset, embracing challenges with optimism and striving for growth and success.
- Strong business acumen, including knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.

About SAP Academy for Customer Success

The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

SAP/'s employees across regions are enabled to do their best with a mix of office and remote work according to country guidelines. Our hybrid setup typically involves three days in the office or on-site with customers or partners.

We are planning a practical and immersive portion of the program, likely involving four weeks over two trips in San Ramon, California, to provide hands-on learning and networking opportunities. Final decisions will be confirmed by Q1 2026, with ample notice provided for preparations.

During intensive phases, it is critical that participants are fully engaged and present, so vacation may not be approved during certain periods.

#SAPNextGen

Bring out your best

SAP innovations help more than four hundred thousand customers work together more efficiently and gain insight. As a cloud company with hundreds of millions of users and over 100,000 employees, SAP is purpose-driven and future-focused with a collaborative team ethic and commitment to personal development. SAP believes in inclusion and equal opportunity, and provides accessibility accommodations to applicants as needed. For accommodation requests, please contact Recruiting Operations Team: Careers@sap.com.

We win with inclusion

We are committed to pay transparency and pay equity. The final offer will reflect factors such as education, skills, experience, scope, and location. SAP North America benefits information can be found at www.SAPNorthAmericaBenefits.com. Some terms depend on local policy.

For roles involving Canada, English proficiency is required for positions based in Quebec.

Requisition ID: 434541 | Work Area: Sales | Employment Type: Regular Full Time | Location: North Sydney, NSW, AU 2060

Job Segment: Logistics, Cloud, ERP, Supply Chain Manager, SAP, Operations, Technology

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