UKG Program Manager
2 weeks ago
Brighter Futures Start Here
We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe. With our brands touching the lives of almost two million customers every week, you'll feel the impact of the work you'll do every day. As a leader in the retail market, we're optimistic about our future and yours. We're changing at a rapid rate, giving you challenging work that you'll be proud of.
Join the team
We're seeking a UKG Program Manager to join our Store Operations function. This role will be the key connection between IT Corporate Systems, Store Operations, Distribution Centres, and our external partners, ensuring our workforce management platform (UKG Dimensions) delivers value and keeps pace with business needs to help us deliver on our strategy.
Responsibilities
- Drive the ongoing optimisation of UKG Dimensions across Kmart and Target, making sure the platform works smoothly for stores, DCs and support teams.
- Manage product updates and releases, reviewing impacts, coordinating testing, and ensuring seamless rollouts.
- Partner with stakeholders to prioritise workloads, capture requirements, and manage system change requests.
- Oversee user adoption by developing training materials, guiding teams, and monitoring compliance across the business.
- Lead continuous improvement initiatives, identifying opportunities to enhance functionality and streamline operations.
Qualifications
- Experience in program or project management, ideally with exposure to workforce management systems.
- Ideally 12 months experience with UKG Dimensions.
- A strong understanding of store operations and rostering, plus the ability to engage with frontline teams.
- Experience in training facilitation, change management, and process improvement.
- Strong communication skills, with the ability to interpret technical detail and turn it into clear, practical guidance.
- The drive to challenge the status quo and deliver better outcomes for teams and customers.
Benefits
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers
- Opportunity to participate in a bonus program for eligible team members
- Inclusive parental leave and support through our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- Kudos recognition program to celebrate peers
- Great career opportunities across the broader Wesfarmers Group
We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.
We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.
If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now
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