Assistant Store Manager, Wodonga

2 weeks ago

Ballarat, Australia Singtel Group Full time

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're on the lookout for a conscientious Assistant Store Manager to join our team to help us create lasting customer experiences.

Your day to day responsibilities will include:

- Lead, coach, mentor, develop and inspire a team of amazing individuals empowering them to shine like the stars they are.
- Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
- Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile.
- Assist with onboarding new team members by providing them with the tools and knowledge they need to surprise & delight our customers.

To be successful in this role, you will:

- Be well versed in the retail environment and carry the best in innovative practices in your bag of tricks.
- Have mastered customer service as an art form.
- Be a problem-solving pro with an innate ability to make thoughtful and well-informed decisions.
- Be a results-driven and charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves.

What’s in it for you?

- Competitive remuneration and employee discounts.
- A paid Connected Day each year to focus on culture, family, health, community, or whatever’s important to you.
- Inclusive paid parental leave (up to 14 weeks for primary caregiver).
- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials.
- Build meaningful connections through employee-led networks and diversity initiatives.
- Put your wellbeing first with free access to counselling and support services, 24/7.
- Flexible working arrangements.

We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170 and we will be in touch.

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