SYD Account Manager

2 days ago

Council of the City of Sydney, Australia Agency Iceberg Pty Ltd Full time

- Global Agency

- Beauty & Health

- $80k-$100k

Do you eat, sleep & breathe influencer marketing?We’re looking to urgently fill anewly created rolewithin an influencermarketingagency thathas expanded globally

This Sydney-based marketing agency specialises in managing content creators and brands across various digital platforms (TikTok, YouTube, IG).

We are looking for a marketing Talent who is innovative,forward-thinking,influencer-mad, andcompetent across major social platforms.

The Opportunity

- Support the APAC Client Services Director & work closely with a SYDNEY-based account services team

- Directly manage client relationships, ensuring seamless project execution, and driving account growth

- Be the main point of contact for key clients, leading kick-off calls, overseeing day-to-day communications, and ensuring exceptional service delivery

- Working closely with the Account Director and internal teams, you’ll help bring campaigns to life while identifying opportunities to expand client partnerships

- From tracking budgets and timelines to maintaining brand consistency, you’ll ensure every detail is managed with precision

- Attend and lead weekly WIP meetings with clients, providing strategic updates, and maintain alignment across projects

- Drive revenue growth YOY across key clients, identifying opportunities to expand partnerships and increase profitability

- Respond to all client briefs, leading internal teams to develop compelling proposals that drive business growth

- Identify and pursue upselling opportunities, expanding client engagement and maximising revenue potential

- Oversee quoting, budgeting, and commercial discussions, ensuring financial efficiency and profitability

- Maintain consistent client communications and service standards across all accounts, ensuring a seamless experience

- Develop a deep understanding of each client’s brand, history, and strategic objectives, acting as a brand expert within the team

- Keep track of past projects, creator preferences, and campaign learnings, ensuring effective talent alignment

- Manage procurement processes, PO requests, and invoice tracking, ensuring smooth financial operations

- Handle client agreements, ensuring compliance, accuracy, and timely execution.

You

- Live in Sydney and have full working rights

- 3years experience working in amarketing agencyacross social platforms

- Proven track record of success in account management and revenue generation

- Understanding of the Australian digital media landscape, including influencer marketing and content creation

- Strong analytical and problem-solving skills

- Excellent communication, interpersonal, and presentation skills

- Ability to build rapport and establish trust with clients

- Proactive and results-oriented approach

- Highly organised and detail-oriented

- Strong understanding of social media platforms within the Australian context

- Ability to work independently and as part of a team

- Please note: salary listed is a guide only.

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