Pharmacy Technician Call Center

Overview

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process.

VOTED one of Orlando's BEST PLACES TO WORK three years in a row

The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law.

Job Details Snapshot

- Location: AssistRx | 495 Keller Rd | Maitland, FL 32751

- Schedule: Monday to Friday

Why Choose AssistRx

- Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.

- Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.

- Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.

- Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.

- Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.

- Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us If hired, receive a $750 referral bonus

Duties and Responsibilities

- Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing.

- Contact physicians to obtain missing or necessary prescription information.

- Collect and verify pertinent patient information to ensure accurate processing.

- Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations.

- Adhere strictly to HIPAA regulations to safeguard patient confidentiality.

- Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location.

- Accurately count, label, and prepare prescriptions according to established protocols.

- Maintain a clean, safe, and organized work environment in accordance with regulatory standards.

- Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter.

- Support inventory management by ensuring timely processing and stock control to improve operational efficiency.

- Use pharmacy management software for accurate and efficient prescription processing.

- Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction.

- Perform other duties as assigned by pharmacy management.

What You Need to Be Successful

- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.

- Certificates, licenses and registrations required:

- Florida Pharmacy Technician required

- National Pharmacy Technician license preferred

- Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)

- 2-4 years’ experience as a pharmacy technician in a licensed pharmacy, preferred.

- Good communication skills, both written & verbal, preferred.

- Supportive, progressive, fast-paced environment

- Competitive pay structure

- Matching 401(k) with immediate vesting

- Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

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