Hotel Receptionist
3 weeks ago
Nestled in the breathtaking Blue Mountains, Mountain Heritage Hotel & Falls Mountain Retreat isn't just a place to stay – it's a place to experience. With stunning views over the Jamison Valley and a warm boutique atmosphere, our hotel is where guests come to unwind, celebrate, and make lifelong memories.
Now part of the ICC Group, we're growing – and we want YOU to be part of it
We're on the lookout for a vibrant, friendly, and professional person to join our Hotel Reception team.
About the Role
- Part-time | Minimum 15 hours per week
- Be the face of our hotel – first impressions matter You'll handle check-ins, check-outs, and guest inquiries with a smile.
- Reservations & guest services – from booking dream getaways to assisting with special requests, you'll help create unforgettable experiences.
- A little bit of everything – from front desk duties to lending a hand with light housekeeping, you'll keep things running smoothly.
- Bring passion, attention to detail, and a love for great service to every shift
What We're Looking For
- Experience in hotel front desk or housekeeping is a plus, but not essential – we can teach you
- A people person through and through – you love making guests feel special.
- Someone self-motivated, organised, and proactive – you take initiative and get things done.
- Immaculately presented with a professional yet warm and friendly demeanour.
- Able to work well under pressure and keep cool in any situation.
- Flexible availability – our hotel operates 7 days a week, including days, nights, weekends, and public holidays.
Why You'll Love Working With Us
- Flexible rosters to suit your lifestyle.
- On-site parking – no stress about finding a spot
- Ongoing training & development – we'll help you grow in your career.
- Employee benefits program – including discounted hotel stays across our group
- Health & wellbeing benefits – because we care about our people.
Pay: Level 2 As per the Hospitality Industry General Award 2020
Sound like the perfect role for you? Apply now – we can't wait to meet you
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