Store Manager

Your Opportunity:
You lead a team that delivers best-in-class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You are an entrepreneurial manager with the ability to expect change, embrace ambiguity, and deliver. You are responsible for all aspects of the retail store operations, and for the strategy and development of your people and communities.
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for the brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.
You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team. You build capabilities within your team to drive strategy and achieve results for your business both today and for the future. You recognise that we create a better world, together.

As a Store Manager, here's what you'd be doing:

- Leading a team in alignment with the brand's Vision, Purpose, and Values
- Managing oversight and leadership of the floor across five business pillars: experience, product, community, operations, and people
- Training and coaching a high-performing team focused on a best-in-class guest experience
- Championing floor leadership and guest experience by leading from the floor 80% of the week
- Overseeing the full employee lifecycle: onboarding, training, development, performance management, and offboarding
- Running a profitable store by aligning the team with sales targets and managing labor planning and expenses
- Managing team scheduling with a commitment to guest and employee experience
- Building community partnerships to find brand ambassadors and drive awareness
- Overseeing all product/inventory management, visual merchandising, and sell-through
- Using tools to plan store budget and labor hours with full accountability
- Leading weekly leadership meetings on updates and performance across business areas

Are you the next Store Manager?

- 3–5 years of leadership and retail management experience
- Strong leadership skills to recruit, hire, train, and develop future leaders
- Entrepreneurial mindset with a drive for results
- Passion for service and exceptional guest experience
- Financial acumen in budgeting, sales forecasting, and expense control
- Ability to set clear vision and align team around goals
- Commitment to seeking thoughtful solutions and doing what's right
- Passion for leadership and the outdoors
- Strong written and verbal communication skills
- Excellent time management and problem-solving abilities
- Proficient in Microsoft Suite (Word, Excel, Outlook)
- Ability to lift up to 30 lbs

Details:

- Hours: Full Time – 40 hours/week (five days)
- Compensation: Salaried

Expectations:

- Availability must reflect business needs, including a mix of mornings, evenings, and weekends
- Required availability on "Black Friday" and throughout the peak holiday season
- Responsible for executing all deliverables outlined in the Store Manager Role and Responsibilities document
- Expected to perform duties of Product Guide, Lead, and Assistant Store Manager as needed

Equal Opportunity:
The business is committed to creating and fostering a culture of inclusivity where all voices are heard, and values are respected. Everyone can expect equality of opportunity and fair treatment, helping build a healthier, more creative, and community-reflective workplace.

Design your Purpose. Live our Values.

- Disruptive Evolution: Design your future through challenge, experimentation, and inspiration
- Commit: Set and deliver on bold objectives
- Live It: Deepen your connection to nature and live purposefully
- Leave It Better: Help create a better world, together

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