High Salary Customer Service Consultant
4 weeks ago
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager, providing phone and email customer service, sales, and support.
Core responsibilities include:
1. Receiving inbound calls and email inquiries from domestic customers
2. Proactively making outbound calls to existing customers to promote our products and services
3. Resolving customer queries quickly and accurately
4. Invoicing as required
5. Scheduling appointments for residential customers
6. Converting inquiries into sales opportunities
7. Liaising with colleagues
8. Meeting call and sales targets
9. Maintaining customer databases with accurate and up-to-date records, ensuring compliance
Requirements:
1. Experience in customer service or call centre environments (essential)
2. Experience in phone sales and converting inquiries into sales
3. Ability to work with multiple database systems and email programs; experience with Word and spreadsheets is desirable
4. Strong verbal and electronic communication skills
5. Ability to remain calm under pressure and multi-task
6. Proven problem-solving skills
7. Focus on delivering a 'wow' customer experience
8. Team player
9. Professional, reliable, punctual
10. Accurate data entry skills
As part of the recruitment process, pre-employment medical and reference checks will be required.
Perks and Benefits:
- Strong work-life balance culture
- Employee Assistance Program (EAP)
- Employee Referral Program
- Cash incentive programs and bonuses
If you're seeking an exciting role supporting a great team and the chance to advance your career with a global, reputable company, APPLY NOW
About us
At Rentokil Initial, we are proud to be the global leaders in pest, hygiene, and indoor plant care. Our people are our greatest asset. We are a friendly, supportive team driven by a passion to protect people, enhance lives, and preserve our planet, every day.
From washrooms and aged care homes to office plantscaping and classrooms, we are committed to making a positive difference for our customers and communities.
We operate under three brands: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs over 56,000 people across more than 80 countries, supporting over 5 million customers.
#J-18808-Ljbffr
-
Customer Service Consultant
2 days ago
Byron Bay, Australia Rentokil Initial Full time**At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.** Rentokil Initial has an exciting position available for a Customer Service Consultant to...
-
Customer Service Consultant
2 weeks ago
Byron Bay, Australia Rentokil Initial Full timeWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part time basis. The core responsibilities in this role include: - Proactively making outbound calls to our existing customers to promote our products and services - Resolving customer queries quickly and accurately - Invoicing as...
-
Customer Service Consultant
2 days ago
Byron Bay, Australia Rentokil Pest Control South Africa Full timeWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part time basis.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.The core responsibilities...
-
Customer Service Consultant
4 weeks ago
Byron Bay, Australia Rentokil Initial Full timeWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part-time basis. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager, providing phone and email customer service, sales, and support. Core responsibilities...
-
Customer Service Consultant
4 weeks ago
Byron Bay, Australia Rentokil Pest Control South Africa Full timeWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part time basis.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.The core responsibilities...
-
Customer Service Consultant
2 days ago
Byron Bay, Australia Rentokil Initial Full time $60,000 - $80,000 per yearWe have an excellent opportunity for a Customer Service Consultant to join our team based in Bryon Bay on a permanent part time basis. Your days and hours are Thursday and Friday 8.30am - 4.30pm leaving you plenty of free time to pursue other interests.In this role, you will be an important member of the Customer Service team reporting directly to the...
-
Customer Service
6 hours ago
Byron Bay, Australia Employment Hero Full timeByron Bay founded, Thrills is a subculture driven lifestyle and fashion brand leading men’s and women’s apparel with a sustainable future front of mind. Creative minds and an adventurous spirit are what drive us forward. From the countless bands, artists & creatives to our in-house motorcycle mechanic. Our team is made up of individuals that live and...
-
Showroom Consultant
2 weeks ago
Byron Bay, Australia MCM House Full timeShowroom Consultant2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MCM HouseJOIN THE MCM HOUSE TEAM – FULL TIME AND PART-TIME SALES CONSULTANTAt MCM House, we are passionate about creating beautiful, modern furniture that captures the essence of the relaxed, coastal...
-
Showroom Consultant
2 weeks ago
Byron Bay, Australia MCM House Full timeShowroom Consultant2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from MCM HouseJOIN THE MCM HOUSE TEAM – FULL TIME AND PART-TIME SALES CONSULTANTAt MCM House, we are passionate about creating beautiful, modern furniture that captures the essence of the relaxed, coastal...
-
Customer Service Officer Full Time Byron Bay
3 days ago
Byron Bay, Australia The Australian Health Company Pty Ltd Full time**READY FOR ANYTHING** At The Australian Health Company we live and work by our purpose to assist as many NDIS clients as we can to enjoy the important things in life. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We put heart into everything we do which guides us to create amazing things for...
