▷ (3/10/2025) Customer Service Officer- Casual

3 weeks ago

Council of the City of Sydney, Australia West HQ Full time

Overview

At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for you.

The day-to-day

- Provide prompt, professional, and courteous customer service
- Answer customer inquiries via phone, email, and in-person.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall customer satisfaction.
- Identify opportunities to upsell products and services
- Attending to Café Orders

Our perfect fit

Someone who has a high level of customer service and data entry experience, excellent presentation and clear communication skills. You must be able to keep up to date with current class times across the Gymnastics and Aquatic programs and have an ability to provide information on our products and services. Someone who is able to work across a 7-day roster within the times of Monday - Friday 5:45am to 8:15pm and Saturday - Sunday 7:30am to 3:30pm on a casual basis.

What you will need to be considered

- Exceptional customer service ability, both face to face and over the phone
- General knowledge of sport and recreational industry is advantageous
- Previous experience working in a fast paced environment
- Ability to multi-task with precision
- Reception/Administration experience essential
- Barista/ Cafe experience (desirable)
- Intermediate skills Microsoft Office Suite
- Ability to quickly learn about the precinct and the classes we have on offer
- Flexibility in working across a 7-day roster which involves mornings, afternoons, nights and weekends
- Full Australian work rights
- NSW Working with Children Check

The Perks

- Complimentary daily meals
- Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55
- Discounts on accommodation, dining and sport & recreation programs
- TREAT yourself with our rewards and recognition program
- Sweet birthday treats and amazing staff offers
- Free secure undercover parking
- 24/7 support with Access EAP
- Corporate rates with Medibank Private

Internal selection criteria applies

- Current on the job performance;
- Performance Management History (12 months);
- Punctuality & Attendance; and
- Relevant Skills and experience.

We look forward to receiving your application and exploring how you can contribute to our continued success in this exciting role.

Apply Now

#J-18808-Ljbffr

  • Sales and Customer Service Officer

    3 weeks ago

    Council of the City of Sydney, Australia Dymocks Group Full time

    Details: A Dymocks' education company, Dymocks Tutoring is looking to be the market leader in tutoring services for Primary and High School students. If you'd like to be involved in a new business committed to great student outcomes get in touch today. About You: This is a sales and customer service role. That means you provide sales support to assist...

  • [3/10/2025] Catering Assistant

    3 weeks ago

    Council of the City of Sydney, Australia Cater Care Group Full time

    Posted: 04/09/2025 Closing Date: 04/10/2025 Job Type: Permanent - Part Time Location: NSW: Sydney Job Category: Catering Assistant,Customer Service,Food Safety We are seeking a reliable and enthusiastic Catering Assistant to join our team at Monte Sant’ Angelo Mercy College North Sydney. This permanent part time position during school hours (10am -...

  • ▷ [15h Left] Customer Service Officer

    2 weeks ago

    Council of the City of Sydney, Australia Credit Corp Full time

    Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe. Customer Service Officer - Sydney CBD location, a short walk from Wynyard station and Barangarooprecinct - WFH hybrid opportunitiesfor work-life balance considered in as early as 3 months (2 days office, 3 days WFH) - Training, career progression and...

  • (10/10/2025) Theatre Support Officer

    3 weeks ago

    Council of the City of Sydney, Australia Pizza Hut Hong Kong Full time

    Theatre Support Officer Apply now Job no: JR106590 Work type: Permanent Location: Westmead Private Hospital Categories: Clinical Support - Technician/Orderley - Permanent full-time position - We care about YOU! Access counselling, wellbeing services, legal & financial assistance - Join Australia's largest private health care provider. The Opportunity We...

  • Customer Service Coordinator

    3 weeks ago

    Council of the City of Sydney, Australia UniLodge Australia Pty Full time

    Are you interested in joining the UniLodge Kensington team? Please read on Overview UniLodge Kensington, NSW offers Genuine career opportunities for those with ambitions to grow. We are Australia and New Zealand’s leading provider in student accommodation with a portfolio of close to 140 properties and hotels. As we grow, we seek people who will enrich...

  • ▷ (13/10/2025) Telstra Retail: Casual Customer Service & Sales Consultant PENRITH

    3 weeks ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Casual Customer Service & Sales Consultant PENRITH page is loaded## Telstra Retail: Casual Customer Service & Sales Consultant PENRITHlocations: Sydney: Westfield Penrith Shop 45 585 High Sttime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 6, 2025 (27 days left to apply)job requisition id: JR-10157558##...

  • [11/10/2025] Customer Service Specialist

    3 weeks ago

    Council of the City of Sydney, Australia Medibank Private Limited Full time

    Select how often to receive an alert: SYDNEY, NSW, AU, 2000 NSW, AU Wollongong, NSW, AU, 2500 DOCKLANDS, VIC, AU, 3008 At ahm, we think work should work with you. Because let’s face it, life’s too short for a job you dread. Work means different things to different people. We’re all about making real, meaningful change. Our mission? Simple. To...

  • [4/10/2025] Customer Service Officer – Permanent Full time

    4 weeks ago

    Council of the City of Sydney, Australia Aboriginal Health Council of Western Australia Full time

    Overview Customer Service Officer – Permanent Full time - Permanent Full Time, 35hrs per week, 9-day fortnight - Join a committed and cohesive team - Call centre experience is essential Join a team that makes a difference At Bayside Council, we’re proud to serve our diverse community with professionalism, integrity, and heart. Our City Performance...

  • ▷ [High Salary] Customer Service Officer - Casual

    6 days ago

    Council of the City of Sydney, Australia Aboriginal Health Council of Western Australia Full time

    Overview Customer Service Officer - Casual An exciting opportunity to join our Aquatic Centres team. Based at Angelo Anestis Aquatic Centre (Bexley). Multiple Positions Available. About the team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are...

  • ▷ [10/10/2025] Software Engineer

    3 weeks ago

    Council of the City of Sydney, Australia Elite8848 Technologies Pty Ltd Full time

    Elite8848 Technologies Pty Ltd | Training Overview Software Engineer — Sydney, Australia | Posted on 10/08/2025 We’re looking for a passionate Software Engineer to design, develop and install software solutions. Ideally, the candidate should be able to build high-quality, innovative and fully performing software in compliance with coding standards and...