(Urgent Search) Receptionist

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discovery Parks, Forster, located on the banks of the Wallamba River offers a great range of guest accommodation. Deluxe river view cabins, ensuite sites, pet friendly cabins and powered sites along with great facilities make this property a popular year-round destination.

The Role

Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

- Providing a high standard of customer service

- Processing guest check-ins and check-outs

- Accurately using the park booking system to make reservations and manage accounts

- Coordinate with the Housekeeping team to track readiness of accommodation

- Supply guests information regarding property and local areas of interest

- Completing the day-to-day office administration

- Maintain excellent relationships with the park teams, residents and guests

What We Look For

- Previous Front Office experience within the hospitality industry

- Passionate about delivering exceptional guest experience

- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System

- Excellent communication and interpersonal skills

- Ability to handle cash transactions accurately

- Strong organizational skills and attention to detail

- Enthusiastic and positive attitude

- Flexibility to work weekends, public holidays, and evenings as needed

- Current driver/'s licence essential

Benefits to You

- Discounted accommodation at over 300 G/'day Group holiday parks nationally

- Discounts with our G’day Rewards Partners

- Service recognition awards

- Access to Employee Assistance Program

- Internal promotions and opportunities

How To Apply

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

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