Store Manager | OPSM | Hervey Bay, QLD

5 days ago

Hervey Bay, Australia Luxottica Full time

Overview

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside licensed brands such as Tiffany & Co, Burberry, CHANEL, while our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Our 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do. We are committed to equal opportunity and to creating a safe, respectful, and empowering workplace. We value flexibility and support work/life wellbeing. We strive to create better experiences for customers and for each other.

See yourself at OPSM — become part of our family and help us make a real change in people’s lives

We are currently looking for a Store Manager to lead our Hervey Bay team.

No optical experience is required – we provide world-class training to ensure you feel supported and confident delivering an exceptional customer experience.

Join OPSM, a leading eye care and eyewear retailer, as we help Australians and New Zealanders see better and look their best.

Join us in guiding customers through styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co and more.

Why us?

- Uncapped, monthly bonus scheme
- Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to use across brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
- Up to 50% off Oakley eyewear and apparel throughout the year
- Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador
- Exclusive discounts on health insurance, gym memberships, and access to free counselling services through our Employee Assistance Program
- Clear career pathways with national and global progression opportunities

Your responsibilities

- Support, coach, and motivate your team to meet and exceed store targets
- Cultivate a culture of continuous improvement through coaching and training
- Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance
- Deliver memorable customer service and exceptional product knowledge
- Create an engaging and positive working environment
- Recruit, lead, and inspire your team to succeed in store

About you

- You’re a sales leader with a proven track record of strong achievements within a KPI structure
- Proven problem-solving ability and excellent relationship-building skills
- Exceptional time management and organisational skills
- Previous leadership experience, ideally in retail

Join us — if you are passionate about helping people see the beauty in life, click Apply Now

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