Triage Delegate, Aged Care Assessment Service

Triage Delegate, Aged Care Assessment Service (ACAS) (AHP-1/RN-1)

Job no: 921698

Work type: Full time

Location: Adelaide Metro Northern

Categories: Allied and Scientific Health, Nursing/Midwifery

- Central Adelaide Local Health Network, Lightsview 5085

- Salary RN-1 $74,831 -$102,103 p.a. + superannuation and Salary Sacrifice Benefits

- Salary AHP-1 $68,478 -$83,594 p.a. + superannuation and Salary Sacrifice Benefits

- Full‑Time Contracted Roles Until 30/06/2026

About the Role

As a Triage Delegate with the Statewide Aged Care Assessment Service (ACAS), you will play a vital role in supporting aged clients through the intake and triage process. You will manage incoming referrals, using the Integrated Assessment Tool (IAT) and My Aged Care client records to determine eligibility and clinical priority for a comprehensive assessment. This includes accurately entering data into the My Aged Care system and providing clients with clear information on available aged care pathways. Whether it’s community care, residential respite, or flexible care options, you will guide clients through their choices and ensure they receive the services most appropriate for their needs.

In this dynamic role, you’ll engage with clients, their families, carers, and a range of health professionals, ensuring a seamless and compassionate service. You will be responsible for adhering to the Aged Care Assessment Programme guidelines, meeting key performance indicators (KPIs), and participating in educational and quality assurance activities. By aligning with legislative and funding requirements under the Aged Care Act 2024, you will contribute to the continual improvement of services in line with SA Health's Aged Care Strategy, making a real difference in the lives of South Australians.

About You

See role descriptions

About CALHN

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories, our network, and the opportunities to be part of CALHN.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

- Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.

- Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.

- Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part‑time. Applicants are encouraged to discuss the flexible working arrangements for this role.

- Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.

- Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.

- Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information

- Please refer to the role description for essential educational/vocational qualifications that may be required.

- Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.

- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref:

Enquiries to:

Vivienne Mercer Position: Clinical Lead Triage, ACAS
Phone: 7133 0500
E-mail: vivienne.mercer2@sa.gov.au

Application Closing Date

11:55PM Friday 28th November 2025

Refer to the SA Health Career Website – How to apply for further information

906365 RD RN-1.pdf

906365 RD AHP-1.pdf

Australian applicant guidelines

International applicant guidelines

Advertised: 14 Nov 2025 Cen. Australia Daylight Time

Applications close: 28 Nov 2025 Cen. Australia Daylight Time

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- 55 - Central Adelaide Local Health Network 1

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