Senior Project Manager
2 weeks ago
Create your best future and join Westpac as a Senior Project Manager. What’s the role? This role is responsible for leading the end-to-end delivery of a large-scale, integrated cloud-based contact centre platform for Westpac Bank, supporting over 6,000 agents across multiple business units. It ensures the successful implementation, migration, and operational readiness of the new platform, driving transformation in customer engagement and operational efficiency. The role involves managing project plans, budgets, and cross-functional teams while championing Agile delivery. It oversees integration, migration, and risk management, ensuring compliance with quality standards. Key responsibilities also include stakeholder engagement, aligning with strategic objectives, and promoting best practices. What do I need? - Proven experience leading large-scale cloud contact centre projects, ideally delivering solutions for 500+ seats. - Strong Agile leadership experience, including applying Scrum, Kanban, or similar methodologies, and certifications (e.g., Scrum Master, Agile Practitioner) preferred. - Hands‑on experience with cloud-based contact centre platforms such as Avaya, Genesys, Twilio, or Amazon Connect, including IVR, cloud integrations, and AWS/cloud technologies. - Demonstrated technical understanding of DevOps practices, supporting continuous integration, deployment, and collaboration between development and operations teams. - Experience with project collaboration and tracking tools, such as Confluence, Jira, and Kanban boards. - Strong vendor management and contract negotiation skills, with a track record of delivering outcomes with third‑party partners. - Proven success in IT transformation or digital delivery projects, ideally within financial services or contact centre environments. - Familiarity with ITIL, Agile, and traditional project management methodologies (e.g., PMP, PRINCE2) is advantageous. Why join us? We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: - Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates - Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. - Tailored learning and development opportunities to help you grow your career within the bank. - Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website. #J-18808-Ljbffr
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Project Manager/Senior Project Manager
6 days ago
Council of the City of Sydney, Australia TMX Full timeRole: Project Manager/Senior Project Manager Location: Sydney Role Overview We’re looking for a proactive, results-driven Project Manager/Senior Project Manager who thrives in a collaborative environment. You’ll be building strong relationships with internal TMX teams, key stakeholders, and vendors; driving impactful project outcomes that make a real...
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Senior Project Manager
2 weeks ago
Council of the City of Sydney, Australia ClearCompany Full timeRole: Senior Project Manager - HR Data Program Daily Rate: $1000 - $1100 + Super Contract Length: 12-months Location: Macquarie Park/WFH Hybrid - 3 days in office. Join a major HR Data Program driving improved visibility, accuracy, and integration of workforce data across the organisation. This role will lead complex, multi-stream delivery centred on...
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Senior Project Manager
2 weeks ago
Council of the City of Sydney, Australia The Star Ent Group Full timeApply now Job no: 536440 Work type: Maximum Term Full Time Location: Sydney Categories: Corporate/Property Support The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist...
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Senior Project Manager
3 weeks ago
Council of the City of Sydney, Australia Reserve Bank of Australia Full timeSenior Project Manager page is loaded## Senior Project Managerlocations: Baulkham Hills, Sydneytime type: Full timeposted on: Posted Todayjob requisition id: JR3866* **Hybrid work environment*** **Based at our Bella Vista office*** **Max term salaried contract until December 2026******We have a great career opportunity to work on critical national...
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Senior Project Manager
4 days ago
Council of the City of Sydney, Australia KBR, Inc Full timeTitle: Senior Project Manager Are you a seasoned Project Manager with deep experience in Defence infrastructure? This is a unique opportunity to join one of Australia’s leading project delivery teams, working on nationally significant Defence and Government infrastructure projects. Based in either Canberra, Sydney or Brisbane you’ll play a pivotal role...
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Senior Project Manager
2 days ago
Council of the City of Sydney, Australia Paxus - Technology + Digital Talent Full timeOur client, one of NSW's most integral councils, is requiring senior project management experience for a large digital transformation. Fundamentally this project will streamline and enhance their customer's and business user’s website experience. The successful Project Manager will have proven, and exceptional, history of implementing large transformation...
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Senior Project Manager
3 weeks ago
Council of the City of Sydney, Australia Humanforce Full timeWho are we? Humanforceʼs vision is to make work easier and life better for frontline and flexible workforces. Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and...
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Senior Project Manager
1 week ago
Council of the City of Sydney, Australia LiveHire Limited Full timeWho are we? Humanforceʼs vision is to make work easier and life better for frontline and flexible workforces. Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and...
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Senior Project Manager
3 weeks ago
Council of the City of Sydney, Australia Westpac Group Full timeCreate your best future and join Westpac as a Senior Project Manager What’s the Role Join our Cash & Transactional banking Technology team as a Senior Project Manager. The Cash & Transactional banking team works with the business team in transforming the business vision into reality by planning and delivering the projects along with our strategic...
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Senior Project Manager/Project Manager
3 weeks ago
City of Brisbane, Australia Empire Project Management Pty Full timeRole Description The purpose of this role is to: - Perform the role of Project Manager providing leadership in the delivery of construction and refurbishment projects throughout the entire project lifecycle with the necessary support and coaching from the Designated Project Executive; - Directing the success of projects through achievement of project...
