Service Delivery Representative

2 days ago


City of Melbourne, Australia Visy: FOR A BETTER WORLD Full time

At Visy, we love solving problems together.

Job no: 50015274
Work type: Full Time, Part Time
Location: Melbourne - North

Service Delivery Representative

Engage with customers & internal people through phone, email, online. No shift work

- Permanent full-time or part-time opportunities

- 37.5-hour working week, Monday to Friday

- Free on-site car parking

As a Service Delivery Representative, working full-time or part-time (3 days per week), you will play an important part in our relentless pursuit of customer service. Engaging with customers through phone, email, and online, you will effectively manage and resolve their enquiries in a values-led manner. Working across a variety of enquiries, you will:

- Process quotes, orders and invoices accurately and on time

- Communicate delivery updates and manage delays effectively

- Collaborate internally to meet customer needs and expectations

- Organise and manage daily administrative paperwork

- Monitor non-conformance activities and credit levels

This is a Tullamarine based role that is easily accessible with public transport.

What You Will Bring

No direct experience needed, we’ll train you on our systems. We simply want you to have:

- Intermediate to Advanced computer literacy with experience in the Microsoft Office suite, particularly in Excel

- Excellent time management, with the ability to prioritise and deliver in a fast-paced environment

- High level of attention to detail and a passion for streamlining and enhancing efficiencies

What you’ll love when you join us

- Stability & Security: Long-term career opportunities with an industry leader.

- Development Opportunities: Support, upskilling, and career progression pathways.

- Innovative Environment: Be part of a cutting-edge, high-tech facility.

- Convenience: Easy access via public transport

About Visy

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominately in Australia and New Zealand.

We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

Ready to make a difference? Apply now and be a key player in shaping our future

These roles are only open to candidates currently residing in Australia with full working rights.

You will be required to meet Visy’s employment criteria, which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Advertised: 30 Oct 2025 AUS Eastern Daylight Time
Applications close: 28 Nov 2025 AUS Eastern Daylight Time

#J-18808-Ljbffr



  • City of Melbourne, Australia Mouser Full time

    Our Melbourne, Australia office, is searching for a Customer Service Representative that will strive to provide an optimal customer service experience for our customers. As a Customer Service Representative for Mouser, you will correspond with customers via telephone, email and chat, accurately process various types of customer requests and inquiries...


  • City of Melbourne, Australia Recoveries Corp Full time

    Working as Service Delivery Manager, you will be responsible for leading a portfolio of contact centre programs with a focus on client success, operational excellence, and leading high-performing teams. You will work closely with the General Manager and other Service Delivery Manager’s to support the business through both transformation and growth. What...

  • IT Service Delivery

    4 weeks ago


    City of Melbourne, Australia Service Stream Full time

    # **Primary Location**VIC - Melbourne - 655 Collins St# **About the Role**At Service Stream, we’re a leading provider of essential network and infrastructure services that keep Australia connected across telecommunications, utilities, transport, and energy. Guided by our values of Safety, Delivery, People, and Accountability, we partner with major clients...

  • Delivery Manager

    1 week ago


    Melbourne, Victoria, Australia Service Stream Full time $120,000 - $180,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryService Stream are on the lookout for a new Delivery Manager to join our VRMC Transport teamAbout the RoleAs a member of the VRMC (Victorian Road Maintenance Contract) Contract Leadership Team (CLT), the Delivery Manager oversees safe, compliant and efficient completion of all VRMC,...

  • Delivery Manager

    1 week ago


    Melbourne, Victoria, Australia Service Stream Full time $120,000 - $180,000 per year

    Primary LocationVIC - Melbourne - 655 Collins St Job Description SummaryService Stream are on the lookout for a new Delivery Manager to join our VRMC Transport team About the RoleAs a member of the VRMC (Victorian Road Maintenance Contract) Contract Leadership Team (CLT), the Delivery Manager oversees safe, compliant and efficient completion of all VRMC,...

  • Delivery Driver

    1 week ago


    City of Salisbury, Australia Service Today Full time

    Current job opportunities are posted here as they become available. DELIVERY DRIVER - IMMEDIATE OPENING - HIRING NOW!! JOIN OUR BUSY TEAM at SERVICE TODAY, INC.! *APPLY TODAY!* We are currently searching for a very motivated, dependable, and skilled box truck delivery driver for all of our busiest location primarily in the South: Seaford, DE. Delivery...


  • City of Greater Dandenong, Australia Ontime Delivery Solutions Full time

    Drive Your Career Forward: Join Ontime as an Owner Driver today! Job Description Position: 1 Tonne Owner Driver Location: Dandenong, VIC 3175 Employment Type: Permanent, full-time What You’ll Be Doing 1. Deliver goods safely, professionally, and on time. 2. Maintain accurate delivery records. 3. Provide excellent customer service. Job Ref: 1T...

  • Delivery Manager

    1 week ago


    Melbourne, Victoria, Australia Service Stream Limited Full time $120,000 - $180,000 per year

    As a member of the VRMC (Victorian Road Maintenance Contract) Contract Leadership Team (CLT), the Delivery Manager oversees safe, compliant and efficient completion of all VRMC, Penlink and Borough of Queenscliffe Works in accordance with the respective Routine Maintenance Program, as set by the Planning & Optimisation team. A seasoned, inclusive and highly...


  • City of Melbourne, Australia BDP International Full time

    Customer Service Representative - (7829) Share this job as a link in your status update to LinkedIn. Job Title Customer Service Representative Education Bachelor's Degree Location Executive Category Operations Job Type Permanent Job Description PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric...


  • City of Wanneroo, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business...