Client Services Coordinator

1 week ago

Council of the City of Sydney, Australia Parkview Constructions Pty Full time

Founded in 1997, Parkview are a multi-award-winning company committed to integrity, excellence and innovation in both residential and commercial construction, with over 170 staff across multiple projects within the Sydney Metropolitan and regional NSW regions.

We have an exciting opportunity for a positive, motivated, and professional Client Services Coordinator to join the team. The Client Services Coordinator will act as the professional liaison between the client services team, external sub-contractors, Unit Owners & Tenants, and other key stakeholders throughout the handover of Parkview completed projects, through to the co-ordination and resolution of defects during the Statutory Warranty period.

Reporting to the Client Services Manager, your responsibilities include (but are not limited to):

- Management/recording/updating of project workbooks including completion of work records, documentation and reporting.

- Converting expert reports into the project workbooks

- Coordinating and Scheduling tasks for Supervisors

- Coordinating and Scheduling tasks for Subcontractors typically within the finishes space – painters, electricians, tilers, carpenters etc to complete basic repairs

- Assist with trend analysis, to identify future improvements required in construction / buildability methods.
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- Handling queries, complaints and requests for repairs after occupation of the property;

- Responsible for the continuous updating of procedures and monitoring the compliance to the policies and procedures during the defects management stage.

- Responsible for the compliance of our vendor management including vendor setups, registering of invoices and processing of invoices for approval.

- Project handover management of documentation – Project Handover checklist

- Delivering a high level of customer service with your ability to build lasting relationships, empathise and negotiate.

Skills & experience:

- Minimum 2 years in a post construction client care position or similar role

- Strong administration and written communication skills with excellent attention to detail and passion for delivering work to a high standard

- A proactive, professional with strong interpersonal skills and customer-focused approach and ability to work with a broad range of people from varying backgrounds

In return for your hard work, we offer an excellent salary package (negotiable based on experience), a strong family culture, stable work and real opportunities for continued growth and development. With a strong pipeline of work lined up for the next few years, this is an excellent time to join our team

How to apply:

If you're interested in exploring new career opportunities and would like to apply, please click on the below link. Alternatively, please send your cover letter and resume to recruitment@parkview.com.au

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