Front of House Team Member

Front of House Team Member - Adelaide SA

Location: Adelaide, Adelaide Salary: AUD Industry Standards

We're looking for a warm and engaging Front of House Team Member to join our team at a corporate campus in Adelaide. If you have a passion for creating welcoming experiences and thrive in a front-facing reception and hospitality role, this is the perfect opportunity for you

As the friendly face of our corporate campus, you'll provide an exceptional first impression and ensure a seamless experience for tenants, visitors, and retailers. Your role is all about hospitality, service, and connection, making sure everyone feels valued and supported from the moment they arrive.

- Reception – Greet guests with warmth, assist with queries, and enhance the experience with your proactive service.
- Front-of-House Hospitality – Support events, meetings, and VIP visits, ensuring seamless coordination and a premium experience.
- Guest & Tenant Engagement – Be visible and approachable, fostering a welcoming and community-driven atmosphere across the campus.
- Service & Support – Manage mail and deliveries, assist with general inquiries, and provide hands-on support to enhance the guest experience.

This active role involves time on your feet, engaging with people, and ensuring that every visitor and employee enjoys a five-star experience.

Who You Are

- A people person who thrives in customer-facing roles (hospitality, concierge, front desk, or events experience preferred).
- Detail-oriented with a genuine passion for service and creating memorable experiences.
- Adaptable and proactive, with a knack for anticipating needs before they arise.

If you love making people feel welcome, supported, and part of a great community, we'd love to hear from you

What you'll bring to the role:
You should have previous experience in a customer-facing position within an office, hotel, or hospitality environment. Your natural talent for connecting with people from diverse backgrounds, building genuine rapport, and nurturing relationships will be invaluable. Your motivation will stem from establishing authentic connections, paying meticulous attention to detail, adeptly following processes, and dedicating yourself to closing the loop.

- At least two years of experience in a customer-facing role, preferably in hospitality, airline, retail, or a similar service-oriented sector.
- Strongly embodies a customer-centric and hospitality-led mindset, adapting to visitors'/employees' needs and preferences to enhance their overall experience.
- Strong problem-solving skills with a creative and pragmatic approach, always maintaining a positive and solution-focused mindset in addressing challenges.

Why you should choose First Contact:

- Rewarding Monday-Friday, enjoy your evenings and weekends
- Compensation surpassing industry standards
- Outstanding rewards program - earn gift cards and perks
- Learning and development from some of the best leaders in workplace experience.
- Around-the-clock support through our wellness partner "Sonder" Employee Wellbeing Platform

Are you ready to embark on a professional journey like no other? Join our team today and become part of this exciting adventure Together, let's create a workplace experience that leaves a lasting impression.

Apply now, and let's make a difference together.

Apply Now

This feature is available only for new applicants. If you are already registered, please use the Quick Apply feature to register your interest.

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Why are you interested in this role?

Which of the following statements best describes your right to work in Australia

By choosing "Yes" I declare that the information entered in this application is true & correct at the time of submission. I consent to First Contact undertaking relevant pre-employment checks for the purposes of assessing the suitability of employment. These checks may include police checks, medical & practical assessments, and reference checks. I consent to joining FCX Community, where I can unsubscribe at any time. Privacy Policy here.

By applying for this position you understand and agree that the average work day will require of you periods of standing, walking, sitting and/or manual handling.

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Quick Apply is for current First Contact Staff and existing members of FCX community. To apply for this position please use your registered email address (the email address you signed up with). If you do enter a wrong email address, the system will prompt you with an error: e-mail address not registered. You can still apply by going via the "APPLY NOW" button and signing up with FCX.

Enter Registered Email

Why are you interested in this role?

Which of the following statements best describes your right to work in Australia

By choosing "Yes" I declare that the information entered in this application is true & correct at the time of submission. I consent to First Contact undertaking relevant pre-employment checks for the purposes of assessing the suitability of employment. These checks may include police checks, medical & practical assessments, and reference checks. I consent to joining FCX Community, where I can unsubscribe at any time. Privacy Policy here.

By applying for this position you understand and agree that the average work day will require of you periods of standing, walking, sitting and/or manual handling.

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