Product Manager

5 days ago

City of Melbourne, Australia Cullen Jewellery Full time

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position:

This is an exciting new position with our tech team that would focus on development, optimisation and ongoing evolution of retail products, driving strong commercial outcomes and delivering exceptional customer experiences.

Key Responsibilities include:

- Lead the delivery, performance and continuous improvement of a new hybrid retail model that expands access to the Cullen experience.
- Own the end-to-end customer journey across this initiative, ensuring it aligns with Cullen’s values of personalisation, elegance and innovation.
- Collaborate closely with software engineers to shape, refine and deliver application changes that support an elevated client experience.
- Act as the key driver and project manager for the digital retail experience — coordinating timelines, dependencies and deliverables across internal teams and external partners.
- Translate customer insights into structured, actionable briefs for engineering, design and marketing teams.
- Use journey mapping and experience design tools (such as Miro or Figma) to articulate ideas and align stakeholders.
- Analyse performance data and customer behaviour to identify areas for improvement and support evidence-based decision-making.

What are we seeking?

- Demonstrated experience in product management or customer experience leadership, ideally within a digital or hybrid environment.
- Proven track record of working collaboratively with software engineering teams to shape and deliver digital products.
- Strong project management skills with the ability to drive timelines, manage priorities and coordinate multiple stakeholders.
- Experience in mapping and improving customer journeys across both digital and physical touchpoints
- Data fluency; confident analysing performance metrics to support product decisions.
- Proven ability to thrive in dynamic, growth-oriented settings with cross-functional teams and evolving priorities.
- High attention to detail and ability to think strategically about both short and long term outcomes

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew, we offer all our team members with a range of benefits including:

- A supportive and collaborative work environment;
- An Employee Assistance Program for you and a family member to utilise;
- Generous staff and family / friend discounts;
- Team events and initiatives included as part of our wellbeing program;
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
- The opportunity to join a growing company with a global presence - you really can take your career anywhere

If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us - but we have this one covered

#J-18808-Ljbffr

  • Production Manager

    3 weeks ago

    City of Melbourne, Australia Assembly Label Full time

    Role Description Karlaidlaw is looking for a full time Production Manager at the North Melbourne studio. Candidate must have 3+ years experience in a production role. The role is 4 days a week. Monday-Thursday. We work very closely as a team in house you will be working alongside our sample machinist, and our production assistant who currently works 3 days...

  • Product Manager

    1 week ago

    City of Melbourne, Australia Essity AB Full time

    Essity B 261.4 (+2 SEK) on 18-Oct-2025 17:29 At Essity, we’re breaking barriers to well-being through innovative hygiene and health solutions. As a global leader, we’re committed to sustainability, customer‑centricity, and continuous improvement. Join our B2B Marketing team in Springvale and help shape the future of our iconic TORK brand. About the...

  • Production Manager

    3 weeks ago

    City of Melbourne, Australia News Corporation Full time

    Overview We’re looking for a Production Manager to join our dedicated, high-performance team at Suddenly, a News Corp-owned content marketing agency. This role will be working for a well known Australian retailer, responsible for the smooth, efficient management of production and will be integral in producing high-quality, audience-driven and...

  • Product Manager

    5 days ago

    City of Melbourne, Australia IDP International Education Specialists Full time

    Product Manager Location: Melbourne, VIC, AU, 3008 Company: IDP Education Ltd Requisition ID: 3601 About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian‑listed company, we...

  • Product Manager

    3 weeks ago

    City of Melbourne, Australia CareChoice Full time

    Overview CareChoice is a NDIS and TAC/ WorkSafe registered disability services provider. We deliver a wide range of services and provide complex support across the Disability sector in settings including home care, residential, community and Specialist Disability Accommodation. CareChoice is committed to service excellence and works closely with clients,...

  • Product Manager

    5 days ago

    City of Melbourne, Australia CareChoice Pty Full time

    Overview CareChoice is a NDIS and TAC/ WorkSafe registered disability services provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation. CareChoice is committed to service excellence and works closely with...

  • Product Marketing Manager

    2 weeks ago

    City of Melbourne, Australia Ray White Full time

    As a Product Marketing Manager at LMG, you will play a crucial role in driving our product marketing and change management strategies. You will be responsible for crafting compelling messaging, managing go-to-market processes, overseeing organisational changes, and enabling education, distribution and recruitment teams to effectively communicate the value of...

  • Production & Planning Manager

    2 weeks ago

    City of Melbourne, Australia UGL Pty Limited Full time

    Job Description - Production & Planning Manager (265455)# | | || --- | --- || Production & Planning Manager-265455 * **Tier 1 Services Company | Transport** * **Be part of a culture that values innovation and performance** * **Drive lean manufacturing and workflow optimisation** At UGL, we are leading the charge in high-quality locomotive and rolling...

  • Senior Product Manager

    6 days ago

    City of Melbourne, Australia News Corporation Full time

    Overview We are looking for an experienced Senior Product Manager with experience across Identity products who can refine, and drive our identity product strategy. Permanent role, open to location in Australia. With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you’re at on your property journey,...

  • Product Development Manager

    2 weeks ago

    City of Melbourne, Australia Origin Energy Full time

    Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re...