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Administration & Customer Service Officer
1 month ago
Administration & Customer Service Officer
About Us
Joinus at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
This is an exciting opportunity for an Administration & Customer Service Officer to join our team in Silverwater NSW.
- Proactively handle internal and external customer queries via phone, web and email.
- Input data into the CRM Database, ensuring timely input and accuracy.
- Undertaking various administration duties, including daily processing of driver run sheets.
- Communicating with various stakeholders within the business across branches in NSW.
- Ensuring a high level of customer service is delivered across the business.
About You
- Previous experience in an inbound & outbound customer service or administration role.
- Excellent telephone etiquette with the ability to handle data entry conversations and escalations into the system.
- Data accuracy and an eye for detail.
- Excellent communication at various levels of management.
- Proficiency with various tech tools like Microsoft Office, Salesforce, and phone systems.
- Competitive salary package
- Career opportunities in a high-growth, Australian business
- Great company benefits:Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more
Our Process
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
This is an exciting opportunity for an Administration & Customer Service Officer to join our team in , Silverwater NSW
This is an exciting opportunity for an Administration & Customer Service Officer to join our team in , Silverwater NSW
Servicing our customers and communities across Australia with a focus on safety and quality
~330 sites
including
~130 EPA Licensed Sites
Allow us to partner with customers large and small to help them achieve their sustainability goals
6100+ Vehicles
(Includes heavy and light road vehicles, site based industrial vehicles and trailers)
With one of the largest national fleets and a network of prized assets, we can service every corner of Australia
ASX100 listed
Strong performance doesn't just benefit investors it means we can provide surety to customers and our team
~242GWh generated in FY23
Just one of the ways we're making a sustainable future possible.
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