Youth Coach

4 weeks ago


Gold Coast City, Australia MEGT (Australia) Ltd Full time

About MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982

Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.

The MEGT Difference

We’re proud to be certified as a Great Place to Work and understand the importance of work life balance. Here are some of our meaningful benefits to support you and your career at MEGT:

- 14 weeks paid parental leave, plus ongoing support

- Generous leave entitlements, including 3 paid Christmas close-down days

- Exclusive discounts on private health insurance (HCF, Bupa, Medibank)

- Corporate travel rates for personal use

- Option to buy or cash out annual leave

- Salary packaging available (non-PBI)

- Ongoing development with study support

- Employee Assistance Program (includes Nurse on Call)

- Retail and entertainment discounts

- Pro-rata long service leave after 7 years

The Opportunity

Based in our Coomera office, the focus of the role is managing and supporting a caseload of youth participants to achieve education, training, employment, or hybrid outcomes.

The purpose of this role is to engage with youth participants to identify skills, increase their education levels, non-vocational skills, readiness to work and assist in finding sustainable education, training, employment, or hybrid opportunities.

This is achieved through activities such as the Youth Engagement Platform (YEP), individual coaching and support, group activities, specific interventions, online and digital services, referral to specialist providers to provide further assistance to participants to overcome barriers to workforce participation.

The role will also engage with employers to encourage participation with job seekers and provide support when job seekers are in the hiring and onboarding process.

About you

You will be a proactive, efficient, and personable self-starter with a passion for supporting youth in their employment journey, along with the following:

- Excellent oral and written communication skills including accurate spelling and grammar.

- Demonstrated problem solving skills and ability to identify escalation points.

- High level of digital literacy.

- Skilled in the accurate and efficient administration and undertaking of processes and data entry.

- Able to proactively provide prompt, efficient and quality customer experiences and communications in a courteous, professional and empathetic manner.

- Knowledge of local labour markets and economic impacts on the employment sector.

- An understanding of the issues and barriers facing youth participants and how to successfully work with them to achieve sustained employment outcomes.

- Knowledge of, or the ability to understand and interpret, DESE guidelines and the TtW deed.

- Ability to engage, build rapport with and support customers of diverse demographics and social backgrounds.

- Strong ability to actively develop and manage relationships with customers to achieve sustained success.

MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm as we have zero tolerance of racism, discrimination, harm, or abuse. The successful applicant will be required to undertake pre-employment checks which includes a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.

The MEGT Committment

At MEGT, people are at the heart of everything we do, and we believe that investing in our people drives our success.

Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We encourage applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups, to find their ME with MEGT. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT? Click ‘Apply’ to submit your application.

If you need support with your application, would prefer to apply in another format, require assistance in applying or have questions about the role, please contact our Talent Acquisition Team at recruitment@megt.com.au or call 1300 634 863.

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