Business Improvement Officer

Overview An exciting role for a motivated and collaborative individual with the passion to make a positive impact in supporting the development and implementation of innovative strategies that enhance organisational performance and customer experience. Working closely with all levels of management to identify and drive improvement initiatives, provide expert advice and coaching, and help embed a culture of continuous improvement across Council. Key responsibilities include facilitating staff engagement, delivering training and ensuring core processes are captured and maintained in our process management system. If you enjoy working in a dynamic team environment and have an aptitude for identifying and overcoming barriers to success, we’d love to hear from you to shape a more effective and customer-focused Council. About us Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres. It is an area of great natural beauty, stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. Our dedication to being financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice. We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence. We offer Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. - Permanent full time, 35 hours per week with access to flexi-time - Commencing salary range from $80,011 - $84,908 per annum (based on qualifications and experience) - Great culture with a strong, values led and progressive team - Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, Employee Assistance Program (EAP), Provident Fund activities, weekly payrun and more - Access to local government and employee benefits such as; LSL after five years, three weeks sick leave per annum, Health and wellbeing leave and more How to apply For further information about the position, click here for the position description. Apply now by completing the application below and answering the questions, describing how your skills and experience are relevant to the position. Your resume and qualifications can be attached on the next page. Once you start your online application, you may save and return to this later; however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then copy and paste into the fields below. Your resume and qualifications can be attached on the next page. When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying. Privacy and equal opportunity Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply. At Shellharbour City Council we promote respect at work as a fundamental right for all, and strive to create a workplace free from discrimination and harassment. Our values are Collaboration, Accountability, Integrity, Respect and Sustainability. Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace. Privacy acknowledgment The information on this form is being collected by Shellharbour City Council for the purpose of administering the recruitment process. Your personal information will be used by Council staff to contact you about your application. This information will be stored in Council/'s electronic records management system. You may apply to Council to access and correct this information. Please see Council/'s Privacy Management Plan (available on the website) or contact Council’s Privacy Officer for more information. - Yes I agree to the privacy statement * Yes, I understand that this description is a sample and may be updated. #J-18808-Ljbffr